Sales & Member Experience Specialist (Phone Based) - Cromer

2 days ago

Cromer New South Wales, Australia 632ed9aa-eaaa-43d7-8a48-27c9ff181cca Full time $40,000 - $60,000 per year


• Transform Lives as a Membership Consultant with Anytime Fitness


• Make a real difference with your local community


• Contribute to the growth of our already successful fitness club

Are you passionate about helping people lead healthier lives? Ready to be part of a dynamic team where every day brings new challenges and rewards? Join us at Anytime Fitness and use your energy and enthusiasm to inspire positive change in our members' lives.

Who We Are

Anytime Fitness is on a mission to be Australia's most welcoming gym network. We have taken the Australian franchise sector by storm over the last 17 years and now boast a portfolio of over 600 gyms and more than 730,000 members nationally, making it the largest gym network in the country. Anytime Fitness forms part of the Collective Wellness Group, the leader in fitness franchising in Australia. Our team is dynamic, fast paced and they help to make Australia healthier in their roles every day Our goal is to inspire both our members and staff to be the best they can be.

The Role

We are seeking a motivated Sales & Member Experience Call Specialists to join our team. This role is primarily phone-based and involves engaging with prospective and current members, with a focus on providing excellent service while achieving sales outcomes.


• Generate leads and convert them into memberships


• Retain current members by promoting our culture and services


• Provide excellent customer service and build strong relationships


• Assist with marketing efforts and local business engagement


• Be available to work on Saturdays and maintain our welcoming, clean and vibrant club standards

If considered for the role, you'll need these required certificates:


• First Aid


• CPR


• Police Check


• Working with Children Check

About You

We're looking for passionate individuals who are ready to be the best in the game Here's what makes you could bring to our club:


• Previous experience in phone-based sales, call centre, or customer service roles.


• Strong communication and interpersonal skills.


• Ability to work towards set KPIs and targets.


• Good organisational skills and attention to detail.


• Experience using CRM systems or similar tools is an advantage.

What We Offer


• Competitive salary with performance incentives.


• Training and support to be successful in the role.


• A collaborative team environment.

Why Join Us?

At Anytime Fitness, we don't just offer a job; we provide an environment that supports your health, growth, and work-life balance. You'll enjoy a complimentary gym membership at all of our AF clubs across Australia, embrace the opportunity to be part of a culture that encourages goal setting and excellence both personally and professionally, values integrity, collaboration, and inspires healthier lives.

How to Apply

Please submit a brief cover letter outlining your relevant experience and what excites you about this role and your resume on the application page. Your application may be subject to pre-employment checks including but not limited to reference checks, a Police check, a Working with Children Check (WWCC), and verification of your right to work in Australia.

If you're excited to help shape the future of fitness in your local community while growing both personally and professionally, we want to hear from you

Don't miss out, apply now

#AFRecruit

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