Accounts Receivable Officer

We are currently seeking a dedicated Accounts Receivable Officer to join our Finance team and play a key role in supporting our mission by ensuring the integrity and efficiency of our financial operations.

About the Role

This is a permanent part-time role, working 20 hours per week, with flexibility around days. As the Accounts Receivable Officer, you will be responsible for managing and maintaining a clean, current accounts receivable ledger, ensuring timely collections, and supporting the Finance Manager with the accurate processing and reporting of financial data. You'll work closely with a range of internal teams and external stakeholders, including individuals, schools, Ed-connect, NDIS and NDIS plan managers, to minimise loss of income and improve financial outcomes for the organisation.

Key Responsibilities

• Oversee timely collection of trade debtors and follow up overdue accounts.
• Process NDIS bookings, invoice generation, upload to the NDIS portal, and reconcile receipts.
• Liaise with internal teams (Customer Care, Intake, Allied Health) to assist in debt collection.
• Contact customers via phone, email, or SMS for invoices outstanding over 30 days.
• Provide history and recommendations for accounts overdue by 60+ days, including escalation or write-off.
• Participate in monthly reviews with stakeholders to address collection challenges and suggest improvements.
• Prepare aged debtors and collection reports for management.
• Perform manual cash matching and take credit card payments.
• Liaise with external collection agencies as needed.

What We're Looking For

• Strong negotiation and communication skills with both customers and internal stakeholders.
• Ability to take responsibility setting your priorities appropriately to manage multiple contact streams effectively.
• Organised and systematic approach to debt collection.
• Experience with medium to large financial systems.
• Proven ability to reconcile accounts and manage financial data accurately.
• Respectful, clear, and professional communication style.
• Current Working with Children Check or happy to obtain one.

Why Join Learning Links?

• Be part of a passionate, purpose-driven organisation. Make a difference: Everything we do supports children with learning difficulties to thrive.
• Salary packaging $15,900 + $2,649 entertainment benefit + uncapped car parking
• Option to take up a novated lease for a vehicle (the most tax effective option for purchasing and running a new/used car).
• Hybrid friendly: Enjoy flexibility while being part of a connected, collaborative team.
• Grow with us: There are plenty of career opportunities to branch out get exposure to broader digital transformation work.
• People-centered culture: Hands down the most supportive and welcoming culture around.

How to Apply

If you're organised, proactive, and committed to ensuring the financial health of a meaningful organisation, we'd love to hear from you. Apply now with your resume and a brief cover letter outlining your relevant experience.

About Learning Links

Learning Links have over 50 years' experience in providing evidence-based therapy, education, and support services to help children build the skills and confidence to learn, develop and thrive. We work in close collaboration with parents, professionals, and schools to work towards our vision of creating a community where difficulties learning is no longer a barrier to a fulfilling life.

Diversity, Equity and Inclusion as well as creating a sense of belonging is important to us and you will have a structured and detailed onboarding program to give you a great start in understanding the culture.

Child safety is top priority for us, and we are a child safe organisation. You will be asked to undergo a NDIS Worker Screening Check/ Police check and Working with Children Check.

For further information about Learning Links and a Position Description visit the careers page on