Donor Centre Manager

2 days ago


Brunswick East, Victoria, Australia Australian Red Cross Lifeblood Full time $110,210 per year
  • Permanent Full-Time Opportunity -  38 Hours Per Week
  • Varied shifts - Monday to Friday 
  • Brunswick or Bundoora Donor Centre, Victoria
  • Salary from $110,210 Per annum + super, salary packaging and more

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it's an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

Lifeblood is seeking leaders to join our Brunswick and Bundoora Donor Centre to shape and maintain a culture that ensures the best experience for every donor, every time. As a Donor Centre Manager, you will draw on your leadership experince to motivate the team,  achieving collection targets and meet key performance indicators essesntial to securing Australia's blood supply. Your curiosity, adaptability, and commitment to fostering a positive team dynamic will be the driving force behind achieving common goals.

A day in the role will see you:

  • Manage the quality and safety of blood donation and blood products
  • Work alongside the team providing service excellence to our donors
  • Coach and develop the team to drive continuous improvement across key service performance indicators (KPIs)
  • Foster a safe environment where employees feel cared for, can communicate openly, share ideas and continue to learn
  • Effectively roster employees to meet donor attendance, skill mix and operational requirements.
  • Be a great change leader ensuring you explain the "why" and support change for your team
  • Engaging and building relationships with internal and external stakeholders
  • Work collaboratively with Marketing and Regional Partnerships to optimise donor panels.

Sound interesting? Here's what we're looking for: 

  • Demonstrated experience managing a team in a customer focussed environment.
  • Strong people leadership skills, using human-centric and empathetic management approaches and can work towards change management
  • Motivation to lead and inspire a team to reach shared goals and key performance indicators
  • Ability to foster and build internal and external stakeholder relationships 
  • A passion for coaching people, developing skills within your team members and identifying talent
  • Positive nature, with the ability to empathise with donors and team members
  • Strong Excel knowledge, with the ability to dissect and interpret data to make informed decisions
  • Highly committed to safety and quality

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia's menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

  • Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
  • 14 weeks paid parental leave - no waiting period for either parent
  • Ability to purchase additional annual leave
  • Discounted private health cover with fantastic corporate benefit
  • Discounted access to 1,430+ gyms & pools all over Australia
  • Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support
  • Plus, many more

Is Lifeblood your reason? Apply NOW 

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. You'll hear from us with an outcome after your application has been reviewed and assessed. For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Rachel OShea via  

If you want to know more about our recruitment process or to check out our FAQ's, please click here 

Please note: applications sent directly to this email address cannot be accepted 

This vacancy is being managed directly by Lifeblood's Talent Acquisition team. We won't accept candidates from external recruitment agencies on this occasion. 




  • Brunswick East, Victoria, Australia Australian Red Cross Lifeblood Full time $110,210 per year

    Permanent Full-Time Opportunity -  38 Hours Per WeekVaried shifts - Monday to Friday Located at Brunswick Donor Centre, VictoriaSalary from $110,210 Per annum + super, salary packaging and moreDiscover life-giving possibilitiesLifeblood is more than just a job or a career, it's an opportunity to be part of something that matters. As an organisation, our...

  • DS Registered Nurse

    13 hours ago


    Brunswick East, Victoria, Australia Australian Red Cross Lifeblood Full time $85,900 per year

    Permanent Part-Time opportunity hours per fortnightVaried shifts across a rotating roster - Monday to Sunday Located at Brunswick Donor Centre, VictoriaSalary starting from $40.81 per hour + Penalties  + Super + Salary Packaging and moreDiscover life-giving possibilities Lifeblood is more than just a job or a career, it's an opportunity to be part of...

  • Regional Manager

    1 week ago


    Hawthorn East, Victoria, Australia Coles Group Full time $80,000 - $120,000 per year

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether you're in a store, distribution centre, manufacturing site, or on the road, you're an important part of an Aussie icon at the heart of the nation.About the roleAs a Regional Manager,...


  • Oakleigh East, Victoria, Australia ASSA ABLOY Full time $90,000 - $120,000 per year

    About UsAt ASSA ABLOY Australia, we're the team behind Lockwood, Yale, Whitco, and ABLOY - the names Australians trust when it comes to locks, digital security, safes, and hardware. Our products are everywhere: in family homes, on work sites, inside businesses, and on the shelves at major and independent retailers nationwide. We're committed to quality,...


  • Burwood East, Victoria, Australia beBeeGeneralPractitioner Full time $150,000 - $250,000

    Unrestricted VR General Practitioner OpportunityWe are seeking an unrestricted VR General Practitioner to join our healthcare team in the eastern suburbs of Melbourne.Key Features of the Position:Eight GP consult rooms with full administrative and nursing support, providing a collaborative environment for medical professionals.Flexible contract options:...

  • Workforce Analyst

    1 day ago


    Burwood East, Victoria, Australia Triple Zero Victoria Full time $90,000 - $120,000 per year

    Work in a supportive and collaborative team environment in the emergency services sectorImpactful role supporting TZV's operational workforce to serve the Victorian communityPermanent, full-time role with hybrid work arrangements, based in Burwood EastAbout Triple Zero VictoriaTriple Zero Victoria (TZV) provides the critical link between the Victorian...

  • Analyst, Real Time

    1 day ago


    Burwood East, Victoria, Australia Triple Zero Victoria Full time $90,000 - $120,000 per year

    Work in a supportive and collaborative environment in the emergency services sectorImpactful role supporting TZV's operational workforce to serve the Victorian communityPermanent, full-time role with hybrid work arrangementsAbout Triple Zero VictoriaTriple Zero Victoria (TZV) provides the critical link between the Victorian community and the state's...

  • Head of Unit

    1 week ago


    East Melbourne, Victoria, Australia royalvicto Full time $150,000 - $200,000 per year

    The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care providing services across Victoria. As Australia's only specialist eye, ear, nose and throat hospital, the Eye and Ear has been providing care for the senses for over 160 years. The Eye and Ear has almost 90 different outpatient clinics for the diagnosis,...

  • Head of Unit

    2 days ago


    East Melbourne, Victoria, Australia royalvicto Full time $150,000 - $200,000 per year

    The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care providing services across Victoria. As Australia's only specialist eye, ear, nose and throat hospital, the Eye and Ear has been providing care for the senses for over 160 years. The Eye and Ear has almost 90 different outpatient clinics for the diagnosis,...

  • Head of Unit

    7 days ago


    East Melbourne, Victoria, Australia royalvicto Full time $150,000 - $200,000 per year

    The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care providing services across Victoria. As Australia's only specialist eye, ear, nose and throat hospital, the Eye and Ear has been providing care for the senses for over 160 years. The Eye and Ear has almost 90 different outpatient clinics for the diagnosis,...