Administration Support Officer

Introduction:

Join EGW as an Administrative Support Officer (0.8 FTE), delivering vital support across corporate functions including executive assistance, compliance, and records management. Enjoy flexible working hours in a collaborative, purpose-driven and inclusive environment.

East Gippsland Water provide an essential service to customers across our region, priding ourselves on our workplace culture of collaboration, innovation, authenticity and accountability. If you want to apply your skills and develop a career in a customer-focused industry, we would like to hear from you.

Make a real impact at EGW – collaborative, innovative, and people-focused.

Flexible 0.8 FTE role with purpose in a values-led corporate environment.

Work with great people at EGW – where your contribution truly matters.

Description:

About the role

The Administrative Support Officer (0.8 FTE) provides essential support across key corporate functions, ensuring smooth operations and contributing to compliance, records management, and correspondence tracking. The role offers flexibility across five working days and includes executive support to the Chief Financial Officer (CFO) and General Managers of People, Safety & Culture, and Customer, Community & Communications.

Key Responsibilities:

Provide confidential executive support to the CFO and GMs of People, Safety & Culture, and Customer, Community & Communications.

Coordinate internal and external meetings, agendas, minutes, and meeting packs.

Manage calendars, correspondence, and confidential document filing.

Liaise with senior executives, government departments, suppliers, and clients.

Support compliance and regulatory processes through admin and document management.

Oversee shared inboxes, mail handling, and FOI-related communications.

Maintain accurate records in line with organisational policies.

Assist with onboarding and guidance for new team members in compliance roles.

Contribute to projects, initiatives, and continuous improvement efforts.

Foster collaboration across departments and support cross-functional communication.

Promote a positive, inclusive, and respectful workplace culture.

Uphold EGW values and behaviours in all interactions.

Apply and support Health, Safety & Environment policies and safe work practices.

Ensure accurate recordkeeping to support business decisions.

Handle all queries with sensitivity and maintain confidentiality for staff and customers.

Perform other duties as required.

Benefits of working for East Gippsland Water:

A supportive and collaborative work environment.

Opportunities for professional development and career opportunities.

Access exclusive discounts and perks through our Flare employee benefits platform.

Corporate Gym Membership- allows staff to access reduced rate membership.

Work-life balance- Monday to Friday schedule, allowing your evenings and weekends to personal time and family.

EAP program- Services include but not limited employee counselling, professional development, career and financial coaching and more.

Competitive salary and benefits package.

Commitment to sustainability and community impact.

Access to modern technology and tools to support innovation.

Inclusive and values-driven culture that celebrates diversity and wellbeing.

EGW- Renowned for its proactive supportive community & exceptional lifestyle. We take pride & ownership to deliver essential services to our community.

Apply now

Applications should include a resume and covering letter outlining how you can contribute to the team's success and outlining your skills and experience against the KEY SELECTION CRITERIA responsibilities of the role.

To find out more about this position, you can obtain a Position Description by visiting our website , or by emailing our People & Culture team at or on

Applications close on Sunday 28h September 2025.

East Gippsland Water provides an inclusive work environment, offering ongoing professional development opportunities, a workplace culture that supports work-life balance, and the opportunity to directly contribute to the community and environment in which we live and work.

As part of our commitment to creating a diverse, inclusive and flexible workplace, we strongly encourage applications from experienced women and men, First Nations People, people with differing abilities, LGBTQI+, culturally and ethnically diverse candidates to best represent and engage with our community.

• This role has been classified as per our Enterprise Agreement as a Band 2 position, ($64, $72,911.12per annum)
• Plus 12% employer superannuation contribution. We reserve the right to remunerate successful candidates within the span of this classification dependant on demonstrated skills, experience and qualifications.
• Shortlisted applicants may be required to undertake a pre-employment medical and National Police Check.

Skills and Experiences:

KEY SELECTION CRITERIA

• Qualifications and/or significant experience in Business Administration, or other relevant qualification.
• Strong commitment to upholding confidentiality, discretion and professionalism
• Experience working in an office environment with a variety of office technology.
• Highly effective time management skills to ensure high quality outcomes and the ability to prioritise.
• Excellent interpersonal skills combined with well-developed verbal, written and presentation skills ensuring the ability to work effectively with people at all organisational levels, in and outside of East Gippsland Water.
• A positive attitude towards personal development including being united, authentic, innovative and accountable to achieve corporate objectives.

To view a full position description, please click on the below link: Position Description Administrative Support Officer -EA MD