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Administration Support Officer
2 weeks ago
Ongoing Part Time, minimum 32.0 hours per fortnight
We are seeking a professional, reliable and compassionate Administration Support Officer to join our team in the Oncology Day Unit at BRHS. This permanent part-time role supports a small, specialised team providing essential clerical support to both patients and staff. You'll manage treatment and specialist bookings, patient intake, reception duties and day-to-day admin tasks that keep the unit running smoothly. If you're organised, people-focused, and looking for meaningful work in a calm and structured weekday environment, we'd love to hear from you.
The Position:
This front-of-house role provides high-quality customer service and essential administrative support to the Oncology Medical Admission Day Unit and nursing team. Responsibilities include coordinating patient intake (MADU and Oncology/Haematology), managing specialist and treatment appointments using electronic booking systems, liaising with clinical and support teams, and performing related clerical tasks.
Why should you apply?
- Minimum 32 hours per fortnight, with opportunity to increase up to full-time during peak leave periods
- Monday to Friday, 08:00am-4:30pm, no Weekends or public holidays
- Generous Salary packaging options available to pay less tax
- 5 weeks of annual leave (pro-rata for part-time)
- A valued role in the Gippsland Cancer Care Centre network
Key selection criteria:
- Minimum 2 years experience in administration with experience in customer focused front-line services
- Strong customer service skills with a professional, person-centered approach and the ability to communicate respectfully with patients, families, clinicians, and external health providers
- Compassionate, clear and confident written and spoken communication skills.
- Proficient in MS Office Word, Excel and Outlook with fast and accurate data entry skills and the proven ability to learn new systems.
- A genuine interest in supporting oncology and haematology services, with sensitivity to the needs of patients receiving treatment.
Please review the position description for the full Key Selection Criteria.
Enquiries can be directed to: Rachael Dean, Administration Support Manager at ************ on ***
An application closing date does not currently apply to this vacancy. Eligible candidates will be interviewed as applications are received and the position will close once all vacant hours are filled.
Applications are to be submitted by selecting "Apply Now" and are to include:
- Cover letter
- Resume (including two recent referees)
- Response to the full key selection criteria (as listed in the attached position description)
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At BRHS we are committed to fostering an inclusive, respectful, and equitable environment where everyone – regardless of background, identity or ability – feels safe, valued and supported. Should you require any reasonable adjustments or support during the recruitment process, please contact us.
