Information Technology Support Specialist

3 days ago

North Sydney Council, Australia Hays Full time $234,000 per year

IT Support Officer – Government Agency

Join a respected government agency in North Sydney as an on-site IT Support Officer. This is a great opportunity to apply your technical skills and professional attitude in a role that supports essential public services.

The Role

  • Full-time, 5 days on-site in North Sydney
  • $45/hour + super
  • 12-month contract with potential for extension
  • Immediate start preferred

Responsibilities

  • Provide Level 1–2 IT support across Microsoft Office, Apple, and Linux environments
  • Troubleshoot basic technical issues and escalate when necessary
  • Assist with onboarding and setup for new staff
  • Communicate clearly and confidently with users and stakeholders

Requirements

  • 6–18 months experience in IT support (Level 1 or 2)
  • Strong communication skills suited to Australian workplace standards
  • Positive, proactive attitude with a customer-focused approach
  • Basic knowledge of multiple operating systems (Linux experience a bonus)

Benefits

  • Work with a trusted government client
  • Be part of a collaborative and supportive team
  • Gain valuable experience in a structured IT environment

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