Senior Administration Officer

The opportunity:
Join the team at our Lismore Medicare Mental Health Centre as the Senior Administration Officer who is responsible for providing comprehensive administrative support to the Medicare Mental Health Centre team, ensuring the smooth operation of services aimed at providing high-quality care to the Lismore Community.

In this role you will work with clinical and mental health staff, to maintain professional and confidential administrative services. Additionally, the Senior Administration Officer will support the Administration Officer in managing reception duties and facilitating efficient communication within the hub.

On a day-to-day basis you will:

• Support management in report preparation, document auditing, and process improvement initiatives.
• Ensure accurate documentation in the Medical Software system and timely file management.
• Manage office tasks including supplies, property services liaison, and room bookings.
• Provide administrative support for business improvement projects, including meeting coordination and documentation.
• Assist the Administration Officer during peak periods and leaves with appointment bookings and client file management.

Benefits to You:
Besides shaping an innovative mental health service with dedicated staff and supportive leaders fostering a strong team culture, you'll enjoy competitive pay with annual incremental increases and a work environment that prioritises professional growth, skill-building, and staff well-being.

Additional benefits include:

• Dynamic work, building connection and safety for service users and relationship building in the community.
• Discounts at hundreds of retailers (including Coles and Woolies)
• Professional development and training opportunities
• Support from Group Shared Services function in many administrative tasks.
• Access to generous Salary Packaging, including up to $15,900 tax free.

What we are looking for:

• Qualifications (certificate or diploma level) in a relevant discipline or demonstrated experience in an administrative role within a health setting that includes general practice and/or private allied health practice
• Strong organisational skills, capable of managing competing tasks and meeting deadlines independently.
• Demonstrated proactive approach to business improvement initiatives and exceptional customer service abilities.
• Team-oriented with a keen eye for detail and adaptability to changing environments.
• Familiarity with mental health and primary healthcare systems, including relevant legislation and knowledge of medical record systems preferred

If this sounds like you this is what you will need to get started:

• Current Driver Licence
• Current Working with Children Check (Blue Card) or ability to hold one
• Current Police Check (completed within the last three months)

Be part of an exciting time of growth and opportunity in an organisation that you can be proud of being a part of.

For enquiries, please contact Georgia Ross at or call To apply, simply click 'Apply Now'.

Diversity is Strength. We encourage people from diverse ages, gender, identity, cultural backgrounds and experience including First nations peoples, Cultural and linguistically diverse, LGBTQIA+, lived/ peer, mental health experience, to apply for this position.

Open Minds acknowledges the Traditional Custodians of the lands on which we all work, live and play on. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.