IT Support Technician

2 days ago

Sydney, New South Wales, Australia Compare Club Full time $60,000 - $90,000 per year
  • Vibrant & inclusive culture within a fast growing organisation
  • Small, dynamic team, where a pro-active, problem-solving approach is required
  • Sydney CBD location

Compare Club is one of Australia's leading personal finance marketplaces. Our experts make it easy to find better value health insurance, home loans, life insurance, energy providers, credit cards and more. We have over 500 employees across Melbourne, Sydney, Brisbane and around the world. Everything we do is aimed at helping customers save money on household bills.

About The Role
We have a new opportunity for an IT Support Technician to join our growing team You will play a key role in ensuring that our staff experiences smooth and efficient daily operations. This role focuses on the hands-on support of endpoint devices, troubleshooting day-to-day technical issues, and helping users navigate software applications.

Integral to the role is the installation, diagnosis, repair, and maintenance of hardware and software on endpoint devices, all aimed at ensuring smooth operations and optimising staff productivity.

What You'll Do

  • Provide timely and effective IT support to Compare Club staff, addressing hardware, software, and network issues to minimize downtime and disruptions.
  • Deploy and configure endpoint devices and systems in line with our Standard Operating Environment
  • Perform remote management tasks to ensure that devices are managed from any location, facilitating quick issue resolution and reduced downtime.
  • Manage and support printers and video conferencing systems to ensure seamless functionality and reduce downtime for staff and meetings.
  • Create, maintain, and update a comprehensive device inventory for quick reference and asset tracking.
  • Proactively address and resolve hardware and software issues on endpoint devices, including installations, diagnoses, repairs, and regular maintenance ensuring optimal performance and fewer disruptions.
  • Understanding of fundamental networking concepts to troubleshoot connectivity issues.
  • Adhere to IT security practices, especially at the device level.
  • Collaborate effectively with other members of the IT Operations team and other departments for a unified approach to IT support and operations.
  • Stay updated on IT trends, best practices, and technologies, providing regular recommendations for SOE and other IT operational process improvements

Skills & Qualifications:

  • Proficiency in handling macOS and Windows operating systems
  • Proficiency in IT support tools and office suites such as ManageEngine Endpoint Central, Service Desk Plus, Google Workspaces, Active Directory Group Policies and Microsoft Office.
  • Ability to diagnose, repair, and maintain a variety of endpoint devices, including PCs, Mac laptops, Samsung mobiles, and Apple tablets.
  • Experience with remote desktop support tools and the ability to enhance remote management capabilities.
  • Understanding of basic networking concepts, including troubleshooting connectivity issues.
  • Knowledge of best practices in IT security, including endpoint protection and patch management.
  • Ability to maintain accurate records and create user-friendly documentation for IT procedures and solutions.
  • Commitment to staying updated with the latest technological trends and tools in desktop support.

If you're ready to take the next step in your career and are looking to work for a company that is constantly growing & evolving,
Apply Now
Please note that only shortlisted candidates will be contacted.

  • Network Support Technician

    8 hours ago

    Sydney, New South Wales, Australia Brainotech IT Solutions GmbH Full time $60,000 - $100,000 per year

    Company DescriptionBrainotech IT Solutions offers innovative IT and network solutions to business markets globally, with a focus on regulated IT support services. We provide end-to-end IT technologies tailored to our clients' market and infrastructure needs, including technical consultancy, data solutions, and maintenance services. Our global pool of IT...

  • IT Support Technician L1

    2 weeks ago

    Sydney, New South Wales, Australia Milestone Technologies, Inc. Full time $60,000 - $80,000 per year

    The IT Support Technician (L1) supports the efficient day-to-day operations of the IT department by managing tasks such as computer setups, desk moves, and hardware inventory maintenance. Additionally, the Technician provides support to corporate employees who are experiencing hardware, software, or network connectivity issues.Responsibilities:Perform desk...

  • Desktop Support Engineer L1

    4 days ago

    Sydney, New South Wales, Australia Total IT Global Full time $80,000 - $100,000 per year

    Total IT Global , a leading IT Infrastructure services provider is hiring, please find below the Job description as well as the company's details for your reference. ABOUT US:- At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of...

  • On-Site AV Support Technician

    4 days ago

    Sydney, New South Wales, Australia Xcite Audio Visual Full time $60,000 - $90,000 per year

    Corporate AV Concierge / On-Site AVSupport TechnicianFull TimeAbout Xcite AVXcite Audio Visual is a nationwide, Australian-owned company with a reputation for excellence.We design, install, program, commission and support high-quality Audio Visual & Video Conferencing solutions across Corporate, Education, Government and Hospitality sectors.Using only...

  • Office Support Technician

    2 days ago

    Sydney, New South Wales, Australia Jump Trading Full time $80,000 - $120,000 per year

    Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a...

  • Service Technician

    4 days ago

    Sydney, New South Wales, Australia WhiteCollarBlue Pty Ltd Full time $60,000 - $120,000 per year

    Job Ad - Service TechnicianService Technician - Commercial Catering Equipment **Locations: Brisbane / Sydney| Full-time | Competitive Package RELOCATION EXPENSES COVERED TO $5000 FOR INTESTATE RELOCATION We are seeking a qualified Service Technician to join our national team servicing Commercial Catering and Washing equipment**. In this role, you will be...

  • Desktop Technician

    2 days ago

    Sydney, New South Wales, Australia EIL Global Full time $90,000 - $120,000 per year

    Desktop Technician – Sydney (Onsite)Location:Sydney (with occasional travel to Melbourne)About Us:EIL Global is a leading IT services provider across Asia Pacific and EMEA, specializing in desktops, servers, networks, and data centre technologies. Headquartered in Adelaide, we deliver professional and managed services that empower clients in their digital...

  • Garment Technician

    1 week ago

    Sydney, New South Wales, Australia Peppermayo Full time $60,000 - $120,000 per year

    Job DescriptionGarment Technicians of all levels encouraged to apply, as multiple roles are available.About PeppermayoFounded in 2012 by two young entrepreneurs, Peppermayo has grown into a leading ecommerce brand with an exclusive range available only at We're now looking for a garment technician to join our design & production team. You'll play a key role...

  • Lube Technician

    1 week ago

    Sydney, New South Wales, Australia TCR Full time $60,000 - $80,000 per year

    Lube TechnicianThe opportunityTCR Group is a global leader in Ground Support Equipment (GSE) solutions that keep airports running smoothly worldwide. With over 1,800 employees across 200+ airports, we provide mission-critical rental, leasing, and maintenance services that airlines and handlers rely on every day.Sydney-based global organization4 days on 4...

  • Pharmacy Technician

    6 days ago

    Sydney, New South Wales, Australia CVS Health Full time US$19 - US$27

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for...