Current jobs related to Customer Concierge Officer - Gosford, New South Wales - NSW Department of Customer Service
-
Administration Support Officer
2 weeks ago
Gosford, New South Wales, Australia NSW Department of Customer Service Full time $84,659 - $92,301 per yearRole: Administrative Support Officer Grade: Clerk Grade 3/4 Salary Range: $84,659 to $92,701 plus super Duration: Temporary up to 6 months Location: Gosford NSW- Hybrid working arrangements Closing Date: Monday 22nd September :59AM) About the role An exciting opportunity has arisen for an Administrative Support Officer to join our SafeWork Licensing...
-
Regulatory Service Officer
2 weeks ago
Gosford, New South Wales, Australia NSW Department of Customer Service Full time $84,659 - $92,901 per yearRegulatory Service Officer - Response Triage and Enforceable Undertakings, SafeWork NSW Grade: Clerk 3/4Salary: $84,659 - $92,701 + SuperannuationLocation: Gosford or ParramattaTerm: Ongoing Closing Date: Monday 22nd September :59 AM) About the Role The Investigations and Enforcement Directorate is responsible for providing frontline advisory, triage and...
-
Customer Service Officer
2 weeks ago
Gosford, New South Wales, Australia Bendigo Bank Full timeOverviewCustomer Service Officer | Community Bank Kincumber | NSW. This is a permanent, full-time position located in Kincumber.We've never been 'just a bank'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. Your role puts you in the driver's seat of our service delivery, giving you the autonomy to help...
-
Customer Service Officer
1 week ago
Gosford, New South Wales, Australia Bendigo Bank Full timeOverviewCustomer Service Officer | Community Bank Kincumber | NSW. This is a permanent, full-time position located in Kincumber.We've never been 'just a bank'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. Your role puts you in the driver's seat of our service delivery, giving you the autonomy to help...
-
Mingara Gaming Attendants
1 week ago
Gosford, New South Wales, Australia The Westport Club Full timeLocation12-14 Mingara Drive, Tumbi Umbi, NSW, 2261, Australia Job Category Gaming, Bar, Concierge Industry Hospitality, Gaming , Beverage Employee Type Part Time Description We are looking for exceptional Gaming Attendants, who are fun, caring, genuine and passionate.You will be part of a reliable, progressive, safe and unified team...
-
Office Administrator
2 weeks ago
Gosford, New South Wales, Australia Above All Bathrooms Full time $104,000 - $130,878 per yearABOVE ALL BATHROOMS: Office Administrator (Casual / Part-Time)Location: Central Coast Office – 2/1 Gibbens Rd, West GosfordHours: Up to 20 hours per week, flexible across three days (Tuesday, Wednesday, Thursday or Friday). School hours welcome.Rate: $30 per hour + Superannuation Guarantee Contribution (SGC)About the RoleWe are seeking a proactive and...
-
Mingara Gaming Attendants
1 week ago
Gosford, New South Wales, Australia The Westport Club Full timeLocation12-14 Mingara Drive, Tumbi Umbi, NSW, 2261, AustraliaJob Category Gaming, Bar, ConciergeIndustry Hospitality, Gaming , BeverageEmployee Type Part Time Contact informationContact Name Human ResourcesContact Phone02 4349 7***Contact ***************@mingara.com.au DescriptionWe are looking for exceptional Gaming Attendants, who are fun, caring, genuine...
-
Administration Officer
4 days ago
Gosford, New South Wales, Australia Indigeco Pty Ltd Full time $60,000 - $80,000 per yearAbout Us Granda Consulting Pty Ltd is a leading Australian building certification company, providing professional and reliable services to clients across residential, commercial, and industrial projects. We pride ourselves on delivering high-quality outcomes, expert knowledge, and outstanding customer service. We are currently seeking a proactive and...
-
Administration Officer
3 weeks ago
Gosford, New South Wales, Australia ORS Group Full timeThe RoleAs a result of internal movements, we are seeking an enthusiastic and motivated Administration officer to work within the Workplace Rehabilitation and Health Division.This a permanent position, located in our national HQ in Gosford servicing our national Workplace Rehabilitation & Health team of 60+ employees.Our WRH team works to deliver employees...
-
Senior Office Coordinator
1 week ago
Gosford, New South Wales, Australia beBeeAdministrative Full time $50,000 - $60,000Job Opportunity:Administration Clerk PositionWe seek a highly organized and detail-oriented individual to fill our Administration Clerk role. The successful candidate will possess excellent communication skills, be able to work independently and collaboratively, and demonstrate a high level of attention to detail.Initial point of contact for all...
Customer Concierge Officer
2 weeks ago
Customer Concierge Operator
Digital Service Representative
Newcastle, Maitland, Parramatta, Lithgow, Gosford
- Customer Concierge Operator - SNSW Clerk Grade 2- starting annual salary $60,680
- Digital Service Representative - SNSW Clerk Grade 2/3- starting annual salary $60,680
Superannuation and annual leave loading is in addition to the above salary ranges
This recruitment activity will be used to create a talent pool for future full time, part time ongoing, temporary and casual roles and is valid for a period of up to 18 months.
About you
Are you a recent school leaver or graduate looking to enter the public sector and have a natural flair for customer service?
Are you looking to re-enter the workforce engage with a diverse audience to assist with their enquiry and you thrive in a fast-paced environment where customer solutions are the key?
Are you looking for a customer service role where you can really make an impact?
Then we would love to hear from you
To be successful in this role you will have:
- Excellent customer service, communication skills and attention to detail
- Intermediate Computer skills including the ability to utilise a variety of operating systems
- Ability to adapt to different scenarios and manage complex enquiries
- The understanding of how to handle confidential and personal information within organisational and legislative requirements
- Collaborative teamwork. Work part of a team to meet service standards and provide best practice customer service
As the face of our Service Centres, you will bring with you high energy, great communication skills and a willingness to be part of a fast-paced customer centric team. Your drive to help others and working well as part of a larger team will be what sets you apart from the pack.
About Service NSW
Service NSW makes it easier to access government services for people and businesses across NSW.
At Service NSW our vision is to be recognised as the distinctive leader in the provision of government services to the citizens of New South Wales, and we are passionate about delivering first-class customer experience to all citizens and businesses across NSW.
Operating hours:
In our Contact Centres we have rotating shifts - Monday to Friday between 7am-7pm. Some areas operate with extended operational hours between 6am-10pm Monday-Sunday including public holidays.
In our Service Centres hours vary between locations. You can check the opening hours for each Service Centre here. Flexibility is required to work on a rotating roster between the Service Centre's operational hours which may include Saturdays.
The Service NSW Award hours are 6:30am - 7:30pm (Monday to Friday) and 7:30am - 3:30pm (Saturdays). In some situations, you may be required to work during these hours.
Full time: 70 hours per fortnight & part time: minimum 40 hours per fortnight.
We will gather your preferences during the recruitment process. Hours are also subject to change based on the needs of the business.
What we offer
- Personal development - excellent development opportunities for someone ready for the next step in their career Excellent career growth and learning development opportunities.
- Access to health and well-being programs - Including Fitness Passport and EAP (Employee Assistant Program) - Wellbeing programs and resources available
How to apply
Please submit your resume and cover letter that shows your experience and how you meet the focus capabilities of the role (outlined in the Role Description).
Closing Date: Friday 30th May 2025 at 9:59am
Please note- we are running multiple recruitment campaigns for the same roles across different locations. If you have recently applied for a frontline customer service role at a different location, you will not need to reapply. Additionally, if you are already on the talent pool for the above roles, you will not need to apply and be assessed again.
Service NSW uses multi-staged recruitment methods based on merit principles for comparative assessment in accordance with the Government Sector Employment Act 2013. Sometimes this process can take up to 12 weeks or more, depending on the number of applicants. Employment with Service NSW is subject to a satisfactory national criminal record check.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Further Information:
For enquiries relating to recruitment please contact Service NSW Careers via ***************
Click Here to access the Role Description. For enquiries relating to recruitment please contact Alyssa Shearman via ***************
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact *************** or ***.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
