Work for the Dole Coordinator

Location: Australia Wide

Brand: Matchworks

Date Posted: 23 Sept 2025

LOCATION: Brisbane South East

PAY BANDING: $ $40.13 per hour + superannuation

NOT FOR PROFIT: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2649 pa

OPERATIONAL HOURS: 9:00am - 5:06pm, 12 Month Maternity Cover

About MatchWorks

MatchWorks has a long and successful history as an employment services provider where we have improved and enriched the lives of individuals through pathways to ongoing, sustainable employment whilst providing effective recruitment solutions for employers. Our people work for us because they are rewarded, developed and take great pride in working for a not-for-profit that benefits so many.

About the Position

As part of the Workforce Australia service offering, Matchworks is a provider of Work for the Dole programs. The Work for the Dole program is a key part of a number of job seekers journey and pathway to ongoing and sustainable employments which offers a work experience program aimed at building new skills, experience and confidence whilst giving back to the community.

We are seeking a motivated and enthusiastic Work for the Dole Coordinator who can provide a high level of customer service and engagement with jobseekers and host organisations in order to broker and account manage Work for the Dole placement opportunities for jobseekers as well as monitoring placements and ensuring that the program complies with appropriate work, health and safety standards.

Based at any of our offices in South East Brisbane and part of a motivated and tight knit supportive team providing employment services, this is an exceptionally rewarding position where no two days will be the same. Through your engagement and support of jobseekers with varying barriers and capacities and host organisations you will be responsible for –

• Development of key relationships with Non-For Profit agencies to develop host placements promoting employability skills for Work For the Dole Participants

• Identification of key employability program opportunities through Non For Profit Community Based Agencies

• Promotion of Work for the Dole Activities to host placements

• Follow up on placement allocation to Work for The Dole placement

• Completion of risk assessment for Work for the Dole placement

• Ability to meet KPIs for number of Host Placements as required in Employment Region

• Attendance to networking opportunities to generate Host Placements and promote Work for the Dole activities

Essential Requirements:

• Satisfactory completion of a NDIS Worker Screening Check

• Current Drivers Licence

• Proven ability to build rapport and maintain effective relationships with clients, peers and relevant agencies/key stakeholders to negotiate Work for the Dole placement opportunities

• Proven experience in cold-calling/reverse marketing

• Highly developed interpersonal and communication skills

• Demonstrated high level of professionalism, compliance and attention to detail

• Ability to manage time and workloads effectively to business priorities in a challenging environment

• Demonstrated knowledge of contemporary recruitment practices and procedures

• Demonstrated knowledge of Work Health and Safety legislation, standards and requirements

• Proficiency in using Microsoft Office software programs including data management

• Previous experience in employment services would be desirable

This position is suited to a go-getter who with highly developed interpersonal and customer service skills and demonstrated professionalism, attention to detail and an ability to engage and influence.

Please email for a copy of the position description.

Why Us?

There are so many benefits available when you work with MatchWorks, some of which include –

Here at genU we're a group of passionate, driven people who want everyone's lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.

genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity, ability, and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU each and every day.

There are so many benefits available when you work with MatchWorks, some of which include –

• Investment in you: In addition to a comprehensive induction program & ongoing professional development, genU is committed to providing opportunities for career progression. You will have access to a range of accredited training modules, staff mentoring programs and our internal jobs board.

• Commitment to staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.

• Increase your take home pay: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits.

• Employee Discount Program: save money with employee discounts and savings at over 450 of Australia's most loved retailers and service providers including Coles, Woolworths & JB HI-FI.

• Study Scholarship: All genU employees are eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University.

• Focus on Work-life balance: Paid parental leave and ability to purchase extra leave

• Workplace Culture: Become a part of the Matchworks family with positive and collaborative workplace culture, recognition programs and connections with new people who inspire, mentor and lead.

If this sounds like a position that suits your current career focus, we would love to hear from you

Contact

For further details please contact Erinlee Archer, National Work for the Dole Manager on or via email -

If you require any support or reasonable adjustments during the recruitment process, please email

Applicant screening may take place prior to the advertisement closing, so we encourage you to get your application in.

Don't meet every single requirement? At MatchWorks we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles