Concierge

Introduction:

Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values.

As Bright & Duggan team members, our employees act as ambassadors for the whole group. Our diverse portfolio comprises of four main pillars: strata management, integrated resort management, building and facilities management and asset management. To foster growth and extend our service offerings and reach, we expect our employees to actively promote all brands and products associated with Bright & Duggan.

Description:

Cambridge Management Services (CMS) is a member of the Bright & Duggan Group and is a leading strata and facilities management company. Bright & Duggan Group provides complete strata and facilities management services ensuring that communities are maintained to the highest standard. Our customised package covers everything from greeting residents and their guests at the front door, to ensuring that the common property is clean and immaculate right through to maintaining the all-important infrastructure that keeps a building operating and ensures quality of lifestyle and maximum resale value for residents.

We are now seeking likeminded professionals who have the desire to join a nationally progressive company.

About the role:

Reporting Head Concierge, you will assist in the day-to-day operations of the Concierge tasks at the buildings. You will be responsible for ensuring that the buildings Concierge service standards are maintained and resident's expectations are exceeded.

About the role:

• Full time Night time concierge
• 11pm to 7pm – Based at the Abian Building. Friday and Saturday.
• Challenging and rewarding position
• Supportive, fun and friendly work environment
• Immediate commencement

About You:

• Your understanding of the role reflects the broad undertaking of the variety of responsibilities required to fulfil the duties of the buildings Concierge.
• A hands-on, proactive and resident focused approach. Acting as the face of the building you display at all times a warm and professional welcome to all residents and their guests.
• Excellent communication and interpersonal skills. Your customer service skills really set you apart from your peers and you consider this attribute as one of your assets for the role.
• Excellent grooming and presentation. You take pride in yourself and the opportunity to represent the company in this interactive role.
• You respect punctuality, reliability, positive attitudes, integrity and ethical behaviour.
• Time management and organisational skills. You are able undertake the components of the role which include database maintenance, phone and intercom etiquette, security protocols, Work Health and Safety and some basic cleaning tasks.
• Availability to work afternoon, evening and or overnight shifts in a 24 hour/ 7 days per week residential building is a must.

Why join our team?

• High culture rating and supportive work environment.
• A business that recognises those who live and breathe our company values of fun, honest, visionary, authentic, supportive and #bebetter.
• Multi-award-winning business.
• Flexible and Hybrid work options available to all employees (outside of probation).
• Various events and business functions on offer throughout each year.
• Investment in employee wellbeing, career development and sustainability.

Bright & Duggan is an equal opportunity employer. Applicants must be legally entitled to work in Australia.

Bright and Duggan conducts pre-employment checks throughout the process including police checks. You may also be subject to further checks including working rights checks.