Event & Sales Coordinator

Are you passionate about creating unforgettable moments and bringing dreams to life? Springfield House, a family-owned venue in the Hills District, is seeking an enthusiastic and detail-driven Sales & Event Coordinator to join our vibrant team.

For over 50 years, we've been dedicated to making every celebration as special as our stunning gardens and warm hospitality. As we prepare for expansion in 2026, we're looking for someone dynamic, organised, and people-focused — someone who thrives on creating seamless, memorable events from first inquiry to final toast.

Springfield House is a boutique Weddings and Special Events Centre located just 35 minutes from Sydney CBD. Known for its elegant Manor, Pavilion Marquee, and beautifully landscaped gardens, we create unforgettable celebrations for weddings, corporate events, and social functions. We pride ourselves on delivering excellence, attention to detail, and service that exceeds expectations.

Position: Sales & Event Coordinator

Job Type: Part-time (20 hours per week)

Location: In person, Springfield House

Salary: $30 – $35 per hour (dependent on experience), plus superannuation

Sales & Client Management:

• Manage all client inquiries, bookings, and availability tracking through our CRM (Pipedrive).
• Conduct venue tours and consultations to understand clients' visions and event requirements.
• Create tailored event proposals, quotations, and booking agreements.
• Follow up with clients professionally and promptly via phone and email.
• Prepare and maintain weekly and monthly sales reports and manage payments.
• Contribute to achieving annual sales targets and maximise revenue through up-selling and relationship management.
• Assist in marketing initiatives, social media updates, and promotional activities.
• Represent Springfield House at exhibitions, workshops, and industry events.

Event Coordination:

• Plan, coordinate, and execute weddings and events in collaboration with the Events Manager and clients.
• Manage logistics, timelines, menus, floor plans, and event orders.
• Liaise with vendors, suppliers, and internal departments to ensure seamless execution.
• Conduct client meetings and pre-event briefings.
• Oversee event setup, service flow, and guest experience on event days.
• Handle on-the-day coordination, troubleshooting, and client support.
• Update CRM records and ensure all details are communicated accurately to relevant teams.

Qualifications and Requirements:

• Minimum 2 years' experience in sales, event planning, or coordination (preferably within weddings or hospitality).
• Strong communication and customer service skills with a professional, friendly approach.
• Exceptional organisation and time management skills with keen attention to detail.
• Ability to multitask and work calmly under pressure.
• Proficient in Microsoft Office, PipeDrive or similar CRM systems, and social media platforms.
• Hands-on approach with a willingness to assist across departments.
• Knowledge of wedding trends, etiquette, and event operations.
• Availability to work weekends and occasional evenings as required.
• Current RSA and First Aid certification preferred.

Benefits:

• A supportive and collaborative team environment.
• Flexible working schedule (weekday and weekend mix shared with other Event Coordinators).
• Opportunity for professional development and career growth.
• Be part of an exciting period of expansion and creativity at Springfield House.

Shift Availability:

• Weekend availability.
• Flexible for both night and day shifts.

Join us at Springfield House to contribute your expertise and enthusiasm to our team. Your dedication to crafting memorable experiences will play a pivotal role in shaping cherished moments for our clients. If you're motivated, organised, and devoted to helping couples bring their dreams to life, we invite you to contact us for more information about this exciting opportunity.

Springfield House is an equal opportunity employer.

For inquiries, please email Claudia