Office Manager

20 hours ago

Eastwood, South Australia Emma Sutter Healthcare Consulting Full time $60,000 - $90,000 per year

A group of physicians at the new Eastwood Hospital are seeking an experienced, personable Office Manager/Front Receptionist to support daily operations and enhance the patient experience at their practice in Adelaide's eastern suburbs. This role is ideal for a highly organised individual who enjoys both front-of-house reception duties and managing administrative workflows.

Key Responsibilities


• Provide welcoming, professional front-of-house reception services.


• Manage incoming calls, appointment scheduling, and patient enquiries.


• Oversee daily administrative operations of the practice.


• Support clinical and non-clinical staff.


• Coordinate staff onboarding, rosters and basic HR administration.


• Assist with financial processes, including invoicing, accounts, and payroll coordination.


• Process billing to ensure Medicare (MBS) items are correctly completed.


• Maintain practice policy and procedures documentation.


• Assist with Work Health & Safety compliance.


• Coordinate IT and telephone systems with external providers.


• Support continuous improvement of administrative processes.


• Organise staff and Director meetings, including agendas and minutes.


• Maintain strict patient and practice confidentiality.


• Perform other duties as required.

Essential Requirements


• Minimum 2 years' experience in medical administration/reception or office leadership.


• Experience with medical practice management software, ideally Xestro/Genie.


• Knowledge of Medicare billing requirements.


• Excellent customer service and communication skills.


• Ability to multitask and prioritise effectively.


• Demonstrated ability to support and coordinate staff.


• Awareness of the Fair Work Act and privacy legislation.


• Skills in conflict resolution.


• Current National Police Check, Aged Care and Vulnerable Person Check.

How to Apply

Applications close Monday, 17 November 2025.

Shortlisting will commence immediately upon receipt of a covering letter and resume outlining your relevant experience.

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