Administration Processing Officer

Ramsay Health Care has an exciting opportunity for an Administration Processing Officer to join our newly established Admin Central Team, within Revenue Cycle Management to assist with national data entry and processing.

• Australia's largest private health care provider

• Permanent full-time and part time positions considered

• Multiple positions available

• Flexible location (Remote/Hybrid not currently considered)

The Opportunity

The Revenue Cycle Management (RCM) team is a multifaceted team responsible for managing and supporting the accurate timely and efficient collection of revenue, from the initial patient encounter or service provided to the receipt of final payment. The team oversees a diverse range of operational facets including administration tasks such as insurance coverage verification, hospital admission, and charge capture, as well as accurate coding of services rendered and adherence to contractual business rules, claim submission to payors and diligent follow up on outstanding accounts.

This role presents a dynamic opportunity to contribute within a fast-paced environment. You will leverage your proficiency with digital systems and data input, coupled with a readiness to embrace new software and digitisation skills, whilst also focusing on standardisation. Your ability to adapt to changing priorities and manage multiple tasks will be key as you collaborate effectively with colleagues and stakeholders. We offer a supportive setting where your organisational and time management abilities can ensure efficiency and accuracy. This position allows for both autonomous contribution and integral team participation, all while upholding a commitment to high standards, continuous improvement, and exceptional customer service.

About you

You are proficient with digital systems and data input, readily open to learn new software. You adapt well to dynamic environments, managing varied tasks and priorities. With strong communication and collaboration skills, you work effectively within a team and with stakeholders. You possess excellent organisational and time management abilities, ensuring efficiency and accuracy. Capable of both independent work and team participation, you are committed to high standards, continuous improvement, and excellent customer service.

Key Skills and Experience

• Digital Systems Proficiency: Demonstrated experience utilising systems and digital platforms, with a strong aptitude for learning new software and digital processes. An openness to developing and applying digitisation skills is essential.
• Adaptability and Resilience: Ability to manage varied tasks and priorities effectively, with the flexibility to adjust to changing workloads and thrive in a fast-paced, dynamic environment.
• Strong Communication and Collaboration: Excellent interpersonal skills to liaise with facilities, VMOs, patients and all other stakeholders, contributing positively to a collaborative team setting.
• Commitment to High Standards and Continuous Improvement: A dedicated approach to delivering quality work and a proactive mindset towards enhancing processes and practices.
• Organisational and Time Management Skills: Proven ability to organise tasks efficiently, prioritise workloads, and maintain attention to detail.
• Capacity for Autonomy and Teamwork: Ability to work independently, taking initiative to meet objectives, while also functioning effectively as part of a multi-disciplinary team.
• Customer Service Excellence: A demonstrated commitment to providing a high standard of service and fostering positive interactions.
• Problem-Solving Aptitude: The ability to identify challenges, analyse situations, and implement effective solutions.

Desirable

• Background in hospital administration.
• Familiarity with private health insurance, including eligibility assessment and understanding of payor contracts.

Why Ramsay?

• Exclusive Ramsay Rewards discounts at 100+ retailers.

• Access LinkedIn Learning, Ramsay Leadership Academy and ongoing career development.

• Flexible work options + 24/7 Employee Assistance Program for you and your family.

• Be part of a team shaping the future of healthcare – where people truly care for people.

The Organisation

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

Requirements

• A National Police Check conducted within the previous 12 months may be asked of you

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Please click on the Apply button within this advertisement. Applications should include a detailed CV, cover letter addressing the key accountabilities and position deliverables within the Position Description, and two work-related referees.

For enquiries or to discuss this opportunity, please contact Laura Ali, National Administration Manager E:

Applications close:  26th November 2025

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