Services Manager

1 week ago

St Leonards, New South Wales, Australia Westcon-Comstor Australia Full time $104,000 - $130,878 per year

Westcon-Comstor are seeking an experienced
Services Manager to join our dynamic team, reporting directly to the Services Leader. This role is pivotal in overseeing the delivery of professional and technical services, managing key partner and vendor engagements, and driving internal and customer-facing projects. You will be instrumental in optimising our post-sales service offerings while ensuring high standards of project governance and service excellence.

Key Responsibilities

  • Achievement of Quarter and Annual Services Revenue and Gross Profit budget across the 4 pillars of Supply Chain Services, Vendor Embedded Services, Professional Services and Education Services
  • Lead the planning, execution, and delivery of Professional Services projects across the IT channel.

Manage and coordinate the delivery of:

  • Vendor Embedded Services – ensuring service resources are successfully integrated and aligned with vendor expectations.
  • Education Services – overseeing technical training and enablement programs for partners and end-users.

  • Supply Chain Services – supporting service integration related to logistics, configuration, and delivery of IT solutions.

  • Work closely with service delivery professionals and technical consultants to achieve operational goals.

  • Ensure service delivery meets or exceeds SLAs and maintains high customer satisfaction.
  • Collaborate with sales, product, and vendor teams to develop and scope tailored service offerings.
  • Oversee project governance, budgeting, and effective resource allocation.
  • Build and maintain strong relationships with channel partners and customers.
  • Track and report on service delivery KPIs; drive continuous improvement initiatives.
  • Support vendor onboarding and enablement in alignment with services strategy.

Requirements

  • At least 3 years of experience in IT services or professional services delivery.
  • Strong project management background: PMP, PRINCE2, or Agile certification preferred.
  • Experience in the IT distribution ecosystem or working with vendors/partners.
  • Exposure to or experience with cyber security technologies, services, or frameworks.
  • Demonstrated leadership and stakeholder management capabilities.
  • Solid understanding of networking, cloud, infrastructure, or cybersecurity technologies.
  • Excellent communication, time management, and analytical skills.

  • Service Sales Manager

    2 weeks ago

    St Leonards, New South Wales, Australia Delta Electronics Full time US$90,000 - US$120,000 per year

    Welcome to Delta Electronics []Established in 1971, we are an energy-saving solutions provider with core competencies in power electronics and automation. Headquartered in Taiwan, we invest 6% - 7% of our annual sales revenues into R&D and have worldwide R&D facilities in China, Europe, Japan, Singapore Thailand and the US. As a frequent recipient of...

  • Associate Managing Consultant, Services Business Development

    2 weeks ago

    St Leonards, New South Wales, Australia Mastercard Full time $90,000 - $120,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Senior Managing Consultant, Services Business Development

    4 days ago

    St Leonards, New South Wales, Australia Mastercard Full time $200,000 - $250,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Services Coordinator

    2 weeks ago

    St Leonards, New South Wales, Australia A W Edwards Full time $104,000 - $130,878 per year

    A W Edwards is a multi-award-winning builder with over 105 years of experience in Australia. We deliver exceptional outcomes for our clients and their communities by creating places that people want to work, live and play.Based in Sydney, with a regional office in Port Macquarie, we specialise in the construction and fitting out of buildings that people use...

  • Client Services

    2 weeks ago

    St Leonards, New South Wales, Australia Maxlife Care Full time $60,000 - $80,000 per year

    Maxlife Care -Who we areMaxlife Care is a leading provider of specialist high-needs disability care. Led by a team of dedicated doctors, nurses and experienced support workers, we partner with our participants to provide quality care and personalised services designed to meet their complex care needs.Our goal is to provide a better quality of life for our...

  • Technical Services Engineer

    2 weeks ago

    St Leonards, New South Wales, Australia ZOLL Medical Corporation Full time $90,000 - $120,000 per year

    Acute Care TechnologyZoll Medical is committed to delivering top-tier medical devices and solutions that help save lives. Our team is dedicated to providing outstanding service and support to customers in the healthcare sector, focusing on quality, innovation, and operational excellence.ZOLL Medical is a global leader in medical devices and software...

  • Water Servicing Coordinator

    2 weeks ago

    St Leonards, New South Wales, Australia Stantec Full time $90,000 - $120,000 per year

    Water Servicing Coordinator (Engineer EY )DescriptionAbout the roleStantec is committed to reinforcing our presence in New South Wales and growing our capability in this the area. As a result, our Wollongong office is currently seeking an experienced Water Servicing Coordinator to join our team to continue this success. Reporting to the Utilities and WSC...

  • Tenancy Manager

    4 days ago

    St Leonards, New South Wales, Australia St George Community Housing Full time $60,000 - $90,000 per year

    Why work for SGCH?35 hour working week, contract opportunities till February 2026Enjoy non-for-profit salary packaging up to $15,900 per year of your salary tax free plus an additional $2,500 for meals and accommodationAccess Health and Wellbeing programs including Employee Assistance Program- free confidential support for your familyGreat office locations,...

  • Laboratory Manager

    2 weeks ago

    St Leonards, New South Wales, Australia NSW Health Pathology Full time $139,000 - $147,542 per year

    Employment Type: Temporary Full Time up to 28 June 2026 with potential availability of ongoing employmentPosition Classification: Senior Hospital Scientist I/C Lab >200Remuneration: $139, $147,542.73 per annum plus superannuationHours Per Week: 38Requisition ID: REQ604035Location:Royal North Shore HospitalApplications Close:24 September :59pmAbout The...

  • Program Manager Revenue Management

    4 days ago

    St Leonards, New South Wales, Australia Ramsay Health Care Full time $120,000 - $180,000 per year

    The OpportunityThe Revenue Cycle Management (RCM) team plays a critical role in ensuring the accurate, timely, and efficient collection of revenue—from the initial patient encounter through to final payment. The team manages a wide range of operational activities, including insurance verification, hospital admission, charge capture, accurate coding,...