Furniture and Homewares Flagship Store 2 I C

2 weeks ago

Perth, Western Australia Empire Home Full time $90,000 - $120,000 per year

Job Description – Second in Charge (2IC), Claremont Flagship Store

Position Title: Second in Charge (2IC) – Flagship Store

Reports To: Store Manager / State Manager (Claremont)

Location: Claremont Flagship Store, Perth WA

Employment Type: Full-time

Purpose of the Role

The Second in Charge (2IC) plays a key leadership role in Empire Home's flagship Claremont store. Working closely with the Store Manager (who also acts as State Manager), the 2IC supports day-to-day retail operations and provides leadership and direction to the team. The 2IC ensures that exceptional customer service, operational standards, and sales targets are consistently achieved, and will step in to lead the store in the Store Manager's absence.

Key Responsibilities

·       Leadership & Team Support

·       Act as the go-to leader in the Store Manager's absence, ensuring smooth store operations.

·       Support the Store Manager in coaching, developing, and motivating the team.

·       Assist with rostering, staff scheduling, and daily task allocation.

·       Lead by example in delivering exceptional customer experiences.

·       Sales & Customer Experience

·       Drive sales performance by supporting team members in achieving KPIs.

·       Actively engage in selling and providing product knowledge to customers.

·       Monitor sales floor presentation, stock placement, and customer flow.

·       Resolve customer concerns in a professional and brand-aligned manner.

·       Store Operations

·       Oversee opening and closing procedures when required.

·       Support stock control processes including receipting, replenishment, and stocktake.

·       Ensure merchandising and store presentation meet brand standards.

·       Monitor compliance with health, safety, and operational policies.

·       HR, Training & Development

·       Assist in onboarding and training of new staff.

·       Support the Store Manager in implementing training programs and performance management.

·       Provide feedback to team members and support a positive, professional culture.

·       Act as a communication link between team members and management.

·       Support to State Manager

·       Provide additional support as required to the State Manager (who also oversees WA retail operations).

·       Take on delegated responsibilities related to HR, training, and reporting to ensure smooth running of the flagship store and wider retail business.

Key Skills & Attributes

·       Previous retail leadership or supervisory experience (homewares/furniture preferred).

·       Strong people management and team-building skills.

·       Proven ability to drive sales and deliver exceptional customer service.

·       Highly organised with excellent attention to detail.

·       Confident decision-maker and problem-solver.

·       Flexible, reliable, and able to step up when required.

Performance Indicators (KPIs)

·       Achievement of store sales targets and KPIs.

·       Positive staff engagement and low turnover.

·       Compliance with operational and safety standards.

·       Customer satisfaction and repeat business.

·       Effective leadership in Store Manager's absence.

Please email your cover letter and CV to

Please note unfortunately only successful applicants will be notified for interviews, all the best.

  • Furniture Sales Consultant

    1 week ago

    Perth, Western Australia IMPRESSIONS FURNITURE Full time $40,000 - $60,000 per year

    About UsImpressions Furniture is a long established Western Australian family owned furniture retail business with its showroom at 381 Scarborough Beach Road Osborne Park and it requires the services of a Furniture Sales ConsultantThe RoleThe role of Sales Consultant will see you working in our Osborne Park showroom and engaging with our customers to provide...

  • Sales Consultant Furniture Showroom

    4 weeks ago

    Perth, Western Australia Frontline Retail Full time

    Sales Consultant | Furniture Showroom | $40/hr + Super | Full-Time | Osborne ParkOur client is looking for a passionate and experienced Sales Consultant to join their friendly, high-performing showroom team in Osborne Park.You will help customers find pieces they truly love, offering well-designed, beautiful, high-quality furniture, while enjoying a clear...

  • Part Time Sales Assistant at Lazboy Furniture Gallery

    1 week ago

    Perth, Western Australia Lazboy Furniture Gallery Osborne Park Full time $40,000 - $60,000 per year

    We are seeking an enthusiastic highly motivated Mature Part time sales professional to join our team in our friendly family owned Lazboy Furniture Business located in Osborne Park, Western AustraliaExperience in the Retail furniture sales industry is a MUST.We require a team member with proven sales ability and professional customer service skills, computer...

  • Retail Furniture Sales Person

    2 weeks ago

    Perth, Western Australia La Z Boy Furniture Gallery Full time $40,000 - $80,000 per year

    About usOne of the worlds most iconic furniture brands is looking for a quality, motivated sales person On a casual basis averaging 3-4 days per week.Can you sell ice to eskimoes? If so we want to hear from you.We like to see our staff enjoying their time in-store which is reflected in our culture. Our team is a friendly bunch that don't take themselves too...

  • Assistant Manager

    1 week ago

    Perth, Western Australia Trilogy Furniture Full time $90,000 - $120,000 per year

    Assistant Manager – Luxury Furniture & HomewaresStep into a space where design, detail, and customer experience are at the heart of everything we do. For nearly four decades, TRILOGY has brought exclusive, European-inspired pieces to their loyal clientele who value sophistication and craftsmanship. Located in the heart of Claremont, our showroom is a...

  • Marketing Assistant

    1 week ago

    Perth, Western Australia Kingdom Furniture Full time $40,000 - $60,000 per year

    Kingdom Furniture is one of WA's fastest-growing furniture retailers, with showrooms in Belmont and Joondalup. We bring stylish, luxury-inspired furniture at affordable prices, backed by a strong digital presence and vibrant in-store experience.The RoleWe're seeking a creative Marketing Assistant to join our Belmont team. This role is perfect for someone...

  • Furniture Sales Support

    1 week ago

    Perth, Western Australia Mardaa Pty Ltd Full time $60,000 - $80,000 per year

    Job Summary:We are looking for a proactive and organised Furniture Support professional to assist our Furniture Specialist in delivering high-quality office fit-out projects. This role is essential to the smooth execution of furniture planning, logistics, and installation processes. The ideal candidate will have excellent coordination skills, a keen eye for...

  • Senior Software Developer C++

    2 weeks ago

    Perth, Western Australia Micromine Australia Pty Ltd Full time $120,000 - $180,000 per year

    About UsFounded 38 years ago, Micromine is at the cutting edge of next-generation technology for mining. With offices in 9 different countries, we are one of the world's premier mining software companies; our technology is used in all corners of the globe.What We OfferAn established multinational business, growing fast, with great benefits:High growth...

  • In-Store Visual Merchandiser

    4 weeks ago

    Perth, Western Australia Astrid & Miyu Full time

    Join to apply for the In-Store Visual Merchandiser role at Astrid & Miyu2 days ago Be among the first 25 applicantsJoin to apply for the In-Store Visual Merchandiser role at Astrid & Miyu The A&M Mission: We're more than just a jewellery brand, we're on a mission to revolutionise the jewellery experience.Our Values & Culture: We're a values-driven company...

  • Senior Software Developer C++

    4 weeks ago

    Perth, Western Australia Micromine Limited Full time

    About UsFounded 38 years ago, Micromine is at the cutting edge of next-generation technology for mining. With offices in 9 different countries, we are one of the world's premier mining software companies; our technology is used in all corners of the globe.What We OfferAn established multinational business, growing fast, with great benefits:High growth...