After Sales Care Manager
5 days ago
About the Company:
Minetek is a global air, water, sound and power solutions provider based here in Australia. The business is a leader in the provision of water evaporation, water management, underground ventilation, sound attenuation and noise control solutions.
With over 150 years combined experience, the business has successfully delivered thousands of 'world-first' projects for hundreds of clients across the globe.
About the Role:
As the ASC Manager at Minetek, you will be responsible for coordinating and overseeing service activities across our After Sales operations. You will ensure our Field Service Technicians are effectively scheduled, supported, and equipped to deliver excellent service to our clients.
This role is based in North Sydney with minimal travel required. You will act as the central point between our customers, internal teams, and service technicians to ensure smooth, efficient, and professional service delivery.
Primary Responsibilities:
- Coordinate and manage service requests, technician scheduling, and task allocation to ensure timely and efficient completion of jobs.
- Act as the key liaison between clients, stakeholders, and the service team, ensuring clear communication and the highest level of customer satisfaction.
- Support the field service team by providing resources, information, and escalation management, particularly during or after installation and commissioning of MINETEK products.
- Oversee issue resolution by ensuring fast turnaround solutions to technical challenges, collaborating with technical specialists when required.
- Monitor service delivery performance, identify bottlenecks, and work with internal teams to continuously improve operational processes.
- Maintain accurate service records, documentation, and reporting to support efficiency and compliance.
- Partner with sales and product teams to identify opportunities for growth, continuous improvement, and enhanced customer support.
About You:
- A trade qualification, experience working in a similar role and highly capable in the delivery of equipment installs and troubleshooting
- A knowledge of the Australian mining operations in and around the hunter valley region advantageous
- Excellent communication and interpersonal skills, good with customers and a willingness to develop strong networks
- A willingness to learn the products, understanding their capability and associated benefits that may support further sales opportunities
- Strong fault finding and independent problem-solving skills
- A can-do attitude with the ability to remain productive and motivated
Culture and Benefits
Minetek is an organisation with strong company values, a business that cares about the personal and professional development of its employees. We work hard to provide a work environment that encourages open communication and collaboration, whilst remaining constantly mindful of what it takes to evolve a culture that will support long-term employee engagement.
A competitive salary will be provided, coupled with a full mine-spec vehicle and tools.
Please note: Visa sponsorship is not available for this position. Applicants must have a full working rights.
-
Customer Care Specialist
6 days ago
Council of the City of Sydney, Australia King Living Full timeLocation: Design & Support Centre, Sydney, NSW, AU Date Posted: 12 October 2025 Since 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. At King Living, we create furniture that blends innovation with traditional craftsmanship, designed to adapt to modern lives and last for...
-
After Sales Manager
24 hours ago
Sydney Eastern Suburbs, Australia HAYS Full timeAftersales manager for an Australian furniture company **Your New Company**: Join an Australian luxury furniture company. **Your New Role**: The Aftersales Manager is responsible for overseeing all post-sales activities, ensuring customer satisfaction, and maximising sales through effective aftersales services. This role involves managing the aftersales...
-
After Hours Nurse Manager
4 weeks ago
Newcastle City Council, Australia Calvary Care Full time541135 - After Hours Nurse Manager Calvary Mater Newcastle Permanent Part-Time (0.4fte) / Temporary Part-Time (0.8fte and 0.6fte) / Casual At the Calvary Mater Newcastle, we work together combining our talents and efforts to serve our community Why you will love working with us We care for our people by providing safe, equitable, inclusive and welcoming...
-
After Hours Nurse Manager
3 weeks ago
Wagga Wagga City Council, Australia Calvary Care Full timeOverview Permanent Part Time position- 16 hours per fortnight at Calvary Riverina Hospital. - Progress with purpose at one of Australia’s largest health care providers - Get ahead with salary packaging, benefits and professional development in a supportive team environment - Australia's number-one most attractive employer according to Randstad 2025...
-
After School Care
1 week ago
Bayswater North, Australia We Need a Nanny Full time**Our Family**: - Hello, we are a small active family looking for after school care for our 9 year old daughter, 2-4 afternoons per week 3-6pm. Her interests include a love of animals, Taylor swift, playing netball Roblox & karate. She love our 2 year old groodle and playing on the trampoline, board games and with barbies. **Your Duties**: - School pickup in...
-
Sales Consultant
7 days ago
Sydney, Australia Sales HQ Full timeTop performers are earning $110K+ - Progression opportunities into a senior role within 12 months (Earning 450k+) - NO cold calls | Inbound calls only! **The Company** Work alongside one of the most highly reputable and thrilling new home construction organisations in Australia as they look to overtake all market competitors. The team work tirelessly to...
-
Oshc Coordinator- Shore Ns, Nsw
7 days ago
North Sydney, Australia Extend After School Care Full time**Outside School Hours Care Service Coordinator** **$36- $41 Per Hour + Generous Allowances** **Casual position** **The Opportunity** **Extend** Children at **Shore Preparatory School** in **North Sydney **are looking for an **OSHC Service Coordinator** to play, teach, and take care of them in a safe learning environment at After School Care. **Role** -...
-
Sales Admin
2 weeks ago
Sydney, Australia Sales HQ Full timeA genuine leader in its industry - No direct competitors! - Be rewarded well - 65-80K plus super - Solid training to ensure you are set up for success from day one **The company**: This organisation has been operating for almost 20 years and is a genuine leader in the global energy production space who design, produce and distribute diesel and gas...
-
Area Manager, Outside School Hours Care
24 hours ago
Sydney, Australia Extend After School Care Full time**Area Manager, Outside School Hours Care - NSW and ACT.** **Salary: $90,000 - $96,000 Package includes Super and Bonus Payments. Additional Travel Allowance is also applicable.** **Role** This is an important and dynamic people management role in OSHC. It includes Before and After School Care and Vacation Care and reports directly to the National...
-
National Sales Manager
3 weeks ago
Sydney, Australia BTA Sales Full timeWhat’s in it for you? What’s in it for you? Join a global leader in the fishing tackle and outdoor recreation industry, driving growth and success across Australia. You’ll lead a passionate team, work with respected brands, and help shape strategies in a dynamic and growing company. For your efforts in the role, you’ll earn a salary between $110k -...
