Quality Assurance Lead

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.

VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.

VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf.

We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.

• Annual Salary Range: Commensurate with Experience  

• Employment Type: Ongoing - Full-Time 

• Usual Work Location: QV 180 Lonsdale Street CBD/ Work from home

Are you passionate about creating products and experiences that not only meet user needs but also captivate their hearts and minds? Are you excited about the challenge of balancing customer desirability with business viability, technology feasibility and broader business strategy to deliver exceptional experiences? If so, we have an incredible opportunity for you 

We are seeking a talented and driven individual to join our dynamic Technology Operations team. As a team member, you will play a pivotal role in working with our business and helping to support and provide engineering services to the digital platform.  You will work alongside a group of passionate professionals who are dedicated to delivering innovative solutions that exceed customer expectations.

Your team is part of the Technology division, a team that are truly collaborative and passionate, and work closely together to deliver outcomes that positively transform the way our customers use our services.  

About the Opportunity 

The Quality Assurance Lead plays a key role in delivering seamless, high-quality user experiences across VicRoads' digital platforms, including websites and mobile apps. Working within agile delivery teams, you'll lead the end-to-end testing function to drive both manual and automated testing strategies that align with product roadmaps and Agile methodologies.

You'll be responsible for planning and executing comprehensive testing across web and mobile channels, defining test scope and strategy based on user journeys and functional requirements. This includes creating repeatable test plans, configuring test environments, and coordinating testing across devices, platforms, and browsers to ensure a consistent and reliable user experience.

In addition to hands-on testing, you'll provide leadership to testers across digital projects, collaborate with cross-functional teams, and champion continuous improvement in QA practices, making a direct impact on the quality and success of VicRoads' digital products.

About you 
You're a seasoned Quality Assurance professional with a passion for delivering exceptional digital experiences across web and mobile platforms. With a strong foundation in software testing and leadership, you thrive in agile environments and enjoy driving quality outcomes through collaboration, innovation, and continuous improvement.

You'll thrive in this role if you:

• Bring 10+ years of experience in software testing, including 2+ years in a QA Lead capacity.

• Have deep expertise in testing web and mobile applications (iOS/Android), including responsive design and cross-browser compatibility.

• Demonstrate strong experience in leading QA across multiple product teams and aligning with release trains.

• Have hands-on experience with test management and defect tracking tools (e.g. TestRail, Zephyr, XRAY).

• Are well-versed in Agile delivery methodologies and have worked within Agile teams.

• Are skilled in coordinating test activities across design, development, and product teams.

• Hold or are working towards ISTQB certification and/or Agile delivery training (desirable).

• Have exposure to test automation tools (e.g. Selenium, Appium, Cypress) and platforms like BrowserStack or Sauce Labs.

• Understand API testing and accessibility standards (e.g. WCAG 2.1), and have experience testing for inclusive design.

• Enjoy mentoring others, sharing knowledge, and contributing to QA capability uplift across teams.

Our culture 

Innovation powers progress, but it doesn't come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we're proud our workforce reflects the community we work for. 

What we offer 

• Salary packaging, Fitness Passport & discounts to hundreds of retailers

• Opportunities for professional and personal development 

• Flexible working arrangements and family-friendly practices, including 16 weeks paid parental leave 

How to apply 

We encourage applications from people of all genders, backgrounds and communities. 

If you need any adjustments to our recruitment process or the role itself, please let us know when applying. 

For a copy of the Position Description please email    

Unfortunately, applications cannot be accepted via this email.   

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.