Coordinator | Account Support Centre

Work that shapes Australia  

We are public purpose sector specialists who support governments and their agencies to deliver services to Australians, helping government to build more resilient, equitable, secure and prosperous communities. One purpose, one practice. We are guided by our values of Stronger Together, Amplify Impact, Build Trusted Relationships, Value Every Person, Think Beyond Limits, and Defined by Ethics. 

Our purpose-driven professionals provide clients with access to the skills and capabilities to support the delivery of government agendas and public purpose projects, with specialist practice teams across Transformation, Risk, Programs & Cyber Security, and Commercial, Financial & Infrastructure. 

Where You Can Make an Impact 

As part of the Administrative Support Centre (ASC), you'll help improve how we manage Requests for Tenders (RFTs) and proposals by making our processes more efficient, consistent, and responsive. This role supports teams across the business by coordinating key steps in the tender and proposal lifecycle, using tools like Salesforce, SharePoint, and Microsoft Teams. 

You'll be part of a fast-paced, collaborative team that works closely with stakeholders across the business. Full training and ongoing upskilling will be provided to ensure you're confident in all aspects of the role and supported as you grow. 

This is a great opportunity for someone who enjoys keeping things running smoothly behind the scenes, has strong attention to detail, and is comfortable using digital tools to support a dynamic work environment. 

The responsibilities of the ASC team include: 

• RFT Distribution 
• Proposal Support 
• Panel Administration 
• Portal Administration 
• Microsoft Platform Support 
• Client Working Community (CWC) Management 

This role can be 4 or 5 days a week, depending on suitable applicant.

What makes you an ideal candidate  

• You're ambitious, curious, and ready to launch your career in an environment where you'll be challenged, supported, and given the opportunity to make an impact from day one. 
• You embrace new technologies/systems and are well-skilled in supporting colleagues and those you support, with adoption and effective use. 
• The drive to work autonomously, as well as being part of a team. 
• You have the drive to be extremely organised and able to multitask and work in a constantly changing and dynamic environment, while having fun 
• The ability to work calmly under pressure and to meet tight deadlines and to think ahead on requests. 

Benefits 

• Market leading Parental Leave: Allows either carer to take 26 weeks of leave, flexibly, until a child is two years of age. A six-month minimum service requirement for new starters applies. We also make full superannuation contributions for up to 12 months (including unpaid parental leave). 
• Flex working: Our people have the autonomy to choose where and when they work so they can integrate their professional and personal lives, finding the right balance that fuels their growth, wellbeing, engagement and productivity. If it works for them, their teams, and their clients, it works for us. 
• Additional leave: Includes Birthday leave, First Nations Cultural Leave, Floating Public Holidays, Leave+ (purchased leave up to 12 weeks), Study Leave, Volunteering Leave, and more 
• Smart device reimbursement: Working flexibly means accessing the information you need on the go. That's why we help pay for your smartphone or tablet, claiming up to $60 a month towards your bill. 
• Wellness and Lifestyle benefits: We'll give you $295 a year to spend on items or activities that support your wellness, and up to $205 a year to support your balanced lifestyle. 
• Sonder: A digital care platform that empowers people to actively take control of their wellbeing to live well and perform at their best, free to Scyne Employees and their immediate family members. 

We value every person and every voice 

We are committed to fostering, cultivating, and promoting a culture of diversity, equity and inclusion. We know that an inclusive culture, and collective intelligence improves the decision-making processes and is critical to delivering exceptional outcomes for our clients and team. We encourage applications from those in marginalised and/or historically underrepresented communities within our workforce. Additionally, if you require any adjustments to the process, please let us know. 

Interested in working together or want to find out more? 

If you too share our purpose of helping governments and their agencies build more resilient, secure, equitable and prosperous communities, then you should apply today.