Integration Analyst

Integration Analyst

Role: Permanent Full time | Location: Melbourne CBD based

Make an impact where technology meets client success.

We're looking for a driven and collaborative Integration Analyst to join our team and play a key role in delivering seamless digital integrations between client systems and MUFG Retirement Solutions backend technologies. This is an exciting opportunity to work across the full project lifecycle—from scoping and design to testing and implementation—ensuring the delivery of quality, cost-effective solutions that add real business value.

About the role

The primary focus of the role is to work between clients, business operations and IT to ensure that business requirements and functional requirements are identified, documented and delivered as a strategic and cost-effective solution providing business benefit and process improvement.

What you'll be doing

• Partner with clients, business stakeholders, and technical teams to gather and document business and functional requirements.
• Support the delivery of both MUFG Retirement Solutions and client-initiated integration projects, ensuring alignment with digital strategy.
• Collaborate closely with developers, solution consultants, and testers to ensure solutions are well-understood and meet the defined business needs.
• Conduct impact assessments, root cause analysis, and support production issues as they arise.
• Facilitate requirement changes and manage expectations through all stages of the project.
  Perform peer reviews, traceability checks, and contribute to continuous improvement across projects.

What you'll bring

• Integration experience with a technical understanding of the purpose and use of API's
• Minimum 5+ years' experience as a Business or Senior Business or Technical Analyst, ideally within superannuation, insurance, managed funds or registry services.
• Strong experience working with web-based applications and integration technologies.
• A solid understanding of structured project delivery methodologies.
• Proven ability to lead client conversations, manage stakeholder expectations, and balance competing priorities.
• Excellent written and verbal communication skills with a focus on collaboration and delivery.
• Strong analytical mindset with the ability to translate complex problems into actionable solutions.
  A proactive and adaptable approach, with the desire to learn and grow in a dynamic environment.

Some of our Employment Benefits

• FlexiWorks – enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft
  Novated Car Leasing

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Successful applicants will be required to complete background screening including police check and employment history check prior to commencement of employment.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.