Digital Content Producer

Médecins Sans Frontières/Doctors Without Borders (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by conflict, epidemics, disasters or exclusion from healthcare. MSF's actions are guided by medical ethics and the principles of impartiality, independence, and neutrality.

Benefits of working with MSF Australia

• Flexible & hybrid working arrangements
• Salary packaging plus insurance benefits & allowances
• Annual salary review
• Annual performance review
• Annual personal training budget & LinkedIn learning Licence
• Employee Assistance Program
• Wellbeing support & Headspace membership
• Strong culture of diversity and inclusion
• Career growth & development opportunities
• Additional leave & purchased leave options
• Novated lease & retail discount benefits
• Monthly Friday afternoons off
• Plus more

Responsibilities

Reporting to the Digital Marketing Manager (Comms & Brand) this newly designed opportunity will play a key role in bringing MSF Australia and New Zealand's mission and impact to life through compelling digital storytelling. With a focus on creating engaging, high-quality content across web, email and digital campaigns, your work will inspire action and deepen supporter relationships.

Collaborating closely with the Communications, Advocacy, International HR and Fundraising teams, you will craft clear, persuasive copy that reflects MSF's voice and values while optimising content for digital platforms and audiences. Accountabilities will include using data driven insights to refine messaging, ensuring consistency across channels, and contributing to the development of innovative digital strategies. Your work will support the Digital team in reaching digital fundraising goals, recruiting qualified staff for international projects, and engaging supporters through indepth user journeys and advocacy opportunities.

Ultimately your work will connect supporters to MSF's work, increase engagement and drive meaningful participation in campaigns that advance temoignage, advocacy, recruitment and fundraising goals.

Requirements

To be successful in this expressive position, you will be known for your ability to translate complexity into clear, compelling written content that resonates with diverse audiences. Ideally you will be motivated by working in a humanitarian aid organisation and can demonstrate the following:

• Qualifications or professional experience in journalism, communications, marketing or similar
• Understanding of digital communications principles including content strategy, user experience and accessibility standards
• Experience producing rich digital content for web, email or campaigns – preferably in fundraising or a not for profit role
• Exceptional writing and editing skills
• Demonstrated project management and organisational abilities.
• Superior time management skills and ability to deliver to deadlines.
• Analytical and problem-solving skills, with the ability to interpret performance data and translate into actionable insights.
• Strong communication and interpersonal skills.

Applications

Select the Apply button and upload your resume and cover letter via the
MSFA Careers Portal
. Applications will be reviewed on receipt.

For more information, see the website: or contact the MSFA Talent Acquisition team with any questions via

At MSF Australia, we believe the following five values form the foundations of our culture – Transparency, Respect, Understanding of Diversity, Stepping In and CollaboraTion.

We value T.R.U.S.T as an essential element to how we operate and believe that these organisation values flow from this trust that we build.

MSF Australia (MSFA) is committed to developing diversity, equity and inclusion in our workplace and fostering a culture of belonging for all our staff. We believe that a diverse workforce helps us better achieve our social mission of providing aid without agenda. We strongly encourage First Nations peoples, people from LGBTQIA+ communities, people from diverse cultures and language groups, and people who live with a disability to apply. We invite all requests for a reasonable adjustment to the recruitment process if this will support your application. For more information, call or email MSFA Human Resources on

MSF Australia has a Child Protection Policy and COVID-19 vaccination policy in place, all employees are required to comply with these policies.

In support of the Child Protection Policy, a criminal background check will be required during the recruitment process for selected candidates. A criminal record will not automatically preclude anyone from the position they have been selected for.