Customer Support Specialist

5 days ago

Perth, Western Australia Coadys Personnel Consultants PL Full time $60,000 - $80,000 per year
  • Take you Legal career to the tech sector
  • Join a dynamic National team
  • Enjoy exceptional staff benefits

This is a superb opportunity for someone with legal industry experience and/or qualifications wishing to explore a new and exciting field and reap the benefits of full training as well as endless opportunities to advance in their career.

You will join an award winning technology company who are recognised as an Australian Best Place To Work.  The main focus of the role is to provide customer service to clients (law firms) who require support with their use of an online technology platform used for conducting legal searches.  You will be responsible for chasing up documents and information from regulatory authorities on their behalf, escalating requests as required and assisting with specialised search projects as required.

To be considered for the position you will have:

  • A minimum of 1 year experience in the legal (or legal searching) sector (legal graduates who are open to a career in Legal Technology as opposed to practice will also be considered).
  • Confident and friendly communication skills for extensive liaison with clients and stakeholders
  • A passion for providing top customer service and support
  • Organised and efficient administration and research skills
  • Top attention to detail

Staff benefits include:

  • 5 additional days of wellbeing leave per annum
  • Monthly massages
  • Free gym membership
  • Ongoing professional development opportunities and career pathway program with formal career growth program
  • Video games consoles, pool tables and ping pong comps
  • Rewards & recognition programs

This is a permanent full time role Mondays to Fridays 8.30am to 5.00pm based in Perth CBD offices however offering 2 days work from home.  The salary guide is $68,000 + Super. 

If you are ready for a dynamic career move please forward your CV to Coadys via the SEEK application link for immediate consideration.

Please note only shortlisted candidates will be contacted.

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