Sales Consultant

The role:

We're searching for a dynamic Sales Consultant to join our team in Woolloongabba, manage an existing portfolio of accounts, and develop new opportunities.

This isn't your typical retail position, we're looking for a highly engaging, motivated sales champion that is looking to further their career. You might have exposure to high ticket items or a knack for putting together projects and want to bring your skills together to thrive in an environment where you're in control of the customer experience.

Reporting to the Showrooms Branch Manager, you'll be backed by a powerhouse team of Leaders and experience. At Empire, collaboration is key. We share ideas, make decisions together, and drive success as a team.

The Company:

Established in 1982 Empire boasts over 40 years' experience in the supply and installation of office furniture to businesses throughout Australia. Over this time, we've developed a deep understanding of not just the business furniture market, but also what our customers' changing needs are. Empire services many high profile corporate, government departments, local and regional business customers, and the home office market.

We are proud to say we have a considerable number of loyal customers whom we have worked with over many years to provide the best solutions to their office furniture needs. Our skilled and well-trained staff are focused on exceeding our customers' expectations.

At Empire, our people drive our culture by striving for excellence and living our values: Customer First, Expertise, Integrity, Quality, Collaboration & Empowerment.

Key Responsibilities:

As a valued member of our team, you'll play a vital role in ensuring an outstanding customer experience while driving sales and contributing to the branch's success. Your responsibilities will include:

Build and maintain strong relationships with new and existing school clients, understanding their unique needs and ensuring satisfaction.

Provide tailored furniture solutions by consulting with key stakeholders to address their office furniture requirements.

Managing customer enquiries, quotes, and orders with care and efficiency. Accurately record sales activities, customer interactions, and opportunities in the CRM system.

Maintaining and growing an existing portfolio of accounts, fostering loyalty and trust.

Work closely with the project management and logistics teams to ensure seamless delivery and installation of furniture. Collaborating with colleagues to ensure smooth and timely delivery of customer orders.

Keeping the showroom inviting, organised, and reflective of our professional standards.

Staying informed about new products and trends, allowing you to offer expert advice to clients.

Ensuring all tasks align with company policies, quality standards, and our commitment to environmental sustainability.

What We're Looking For:

Customer-Centric Approach: You genuinely enjoy helping customers and building lasting relationships by offering tailored solutions.

Sales Expertise: A proven ability to meet and exceed sales targets while delivering exceptional value to clients.

Proactive Problem Solver: You take initiative, thinking ahead to anticipate and address challenges with ease.

Detail-Oriented Organiser: You manage priorities effectively, keeping everything running smoothly and efficiently.

Exceptional Communicator: Your ability to connect with clients and colleagues sets you apart, ensuring clarity and confidence in every interaction.

Collaborative Team Player: You enjoy working with others and contributing to a supportive, results-driven team environment.

Experience and Skills: Previous experience in sales, retail, or customer service, along with proficiency in Microsoft Office and sales tools, will set you up for success

Benefits:

Employee discount

Professional development assistance

Work-life balance

Referral Program

Recognition & Milestone Initiatives

Work with a market leader in the industry

Ready to take on a new challenge? Apply today and become part of the Empire team