
Claims Assessor
4 days ago
About the Role
We're seeking a motivated and detail-oriented Claims Assessor (internally known as a Claims Administrator) to join our dynamic Claims and Benefits team in a full-time, continuing position.
In this role, you'll play a key part in ensuring a seamless experience for our members by delivering outstanding customer service and applying your claims expertise across Teachers Health's range of health fund products and services.
Your day-to-day responsibilities will include:
- Assessing and processing health insurance claims accurately and efficiently.
- Handling payment requirements and providing clear, timely information in response to enquiries.
- Keeping up-to-date with the business's products, processes, and industry regulations.
- Communicating with members in plain language across multiple channels – phone, email, and face-to-face.
- Collaborating closely with your team to share knowledge, manage workload, and maintain high service standards.
About you
You are naturally curious, thorough, and thrive in roles where accuracy and empathy matter. With a genuine passion for helping people, you'll bring a member-first approach to everything you do.
What we're looking for:
- Strong data entry and customer service skills with keen attention to detail.
- Experience in a fast-paced claims environment (health insurance or similar) highly regarded, though not essential.
- Excellent written and verbal communication skills.
- Ability to work both independently and collaboratively in a small, supportive team.
- Previous experience in the Private Health Industry will be highly valued.
Who are we?
Teachers Health is a not-for-profit health fund created exclusively for the education community. For over 70 years, we've been caring for more than 400,000 teachers, education staff and their families. We're proud of our heritage and excited about the future as we continue to grow.
Visit our website to learn more about us - ).
What we have to offer:
- A competitive remuneration package
- Flexible hybrid work options
- Absolute support for your learning and development
- Impactful Workplace Giving Program
- Empowering leave options including 18 weeks paid parental, family and domestic violence leave, cultural, volunteer, study, as well as the option to purchase additional leave
- Subsidised gym membership, free skin checks, free flu shots and access to 'Wherefit' to bring you the best wellbeing benefits in town
- Salary Sacrifice options for a new motor vehicle and voluntary superannuation contributions
- Discounted Health Care Services including dental, optical, physio, and massage
- Complimentary EAP Program aimed at supporting you to thrive at work, in health and life
- A fun, collaborative and inclusive team culture.
How do I apply?
Click APPLY NOW to submit your CV and an (optional) cover letter telling us why this role is a great fit for you.
At Teachers Health, we value diversity and inclusion and encourage applications from people of all backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, people living with disability, and those from culturally diverse backgrounds.
To be considered for the position, the successful candidate must have unrestricted Australian work rights and consent to comprehensive background checks, including aptitude, integrity, and reference checks. Adjustments to the above recruitment steps can be made upon request as your application progresses.
Please note that recruitment is undertaken in-house at Teachers Health and we do not accept agency applications or engage in canvassing.
-
Home Claims Assessor
2 days ago
Brisbane, Queensland, Australia Suncorp Group Full time $60,000 - $120,000 per yearHome Claims Assessor - Permanent RoleOn-Road RoleBrisbane Metro/Sunshine CoastAbout UsWelcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of the Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you'll be supported to bring your own ideas to the...
-
Home Assessor
3 weeks ago
Brisbane, Queensland, Australia Auto & General Australia Full timeJoin to apply for the Home Assessor role at Auto & General Australia.The Home Assessor reports to the claims team and is responsible for assessing and reporting on damages, discussing and agreeing upon the best repair methods with our panel of home repairers, while ensuring customer service levels are of the highest standards.OverviewThe Home Assessor is...
-
Home Assessor
3 weeks ago
Brisbane, Queensland, Australia Auto & General Australia Full timeJoin to apply for the Home Assessor role at Auto & General Australia. The Home Assessor reports to the claims team and is responsible for assessing and reporting on damages, discussing and agreeing upon the best repair methods with our panel of home repairers, while ensuring customer service levels are of the highest standards. Overview The Home...
-
Home Assessor
2 days ago
Brisbane, Queensland, Australia Auto & General Australia Full time $70,000 - $120,000 per yearBrief DescriptionThe roleThis is a unique opportunity, to join our passionate team of Home Assessors within Australia's fastest growing insurance company.The role of a Home Assessor is to assess and report on damages, discuss and agree upon best repair methods in conjunction with our panel of home repairers and our internal claims team, while ensuring our...
-
Claims Coordinator
3 weeks ago
Brisbane, Queensland, Australia Solera Holdings, LLC. Full timeJoin to apply for the Claims Coordinator role at Solera Holdings, LLC.About the Role: We are seeking a Technical Assessor/Validator to manage the day-to-day activities of our insurer clients in Australia. In this role, you will be responsible for providing building scoping, validation of charges, and assessing the overall viability of projects. You will use...
-
Claims Coordinator
3 weeks ago
Brisbane, Queensland, Australia Solera Holdings, LLC. Full timeJoin to apply for the Claims Coordinator role at Solera Holdings, LLC.About the Role: We are seeking a Technical Assessor/Validator to manage the day-to-day activities of our insurer clients in Australia. In this role, you will be responsible for providing building scoping, validation of charges, and assessing the overall viability of projects. You will use...
-
Claims Coordinator
3 weeks ago
Brisbane, Queensland, Australia Solera Full timeAbout the RoleWe are seeking a Technical Assessor/Validator to manage the day-to-day activities of our insurer clients in Australia. In this role, you will be responsible for providing building scoping, validation of charges, and assessing the overall viability of projects. You will use our industry-leading platform to validate the builder services via our...
-
Claims Coordinator
3 weeks ago
Brisbane, Queensland, Australia Solera Full timeAbout the Role We are seeking a Technical Assessor/Validator to manage the day-to-day activities of our insurer clients in Australia. In this role, you will be responsible for providing building scoping, validation of charges, and assessing the overall viability of projects. You will use our industry-leading platform to validate the builder services via...
-
Claims Coordinator
4 days ago
Brisbane, Queensland, Australia Solera Holdings, LLC. Full time $60,000 - $120,000 per yearAbout the Role:We are seeking a Technical Assessor/Validator to manage the day-to-day activities of our insurer clients in Australia. In this role, you will be responsible for providing building scoping, validation of charges, and assessing the overall viability of projects. You will use our industry-leading platform to validate the builder services via our...
-
Claims Settlement
3 days ago
Brisbane, Queensland, Australia Youi Insurance Full time $90,000 - $120,000 per yearAre you an experienced Motor Assessor ready to take the next step in your career? This is your opportunity to move away from frontline assessments and into a specialist position that values your expertise while offering greater balance and stability.As aClaims Settlement & Quantum Assessor, you'll apply your deep technical knowledge of motor damage and...