Experience and Commercial Manager

2 weeks ago

Ipswich, Australia Queensland Museum Full time $90,000 - $120,000 per year

The Experience and Commercial Manager will lead a team to deliver an exceptional visitor experience that optimises strategic goals for visitation, revenue and brand.

In this hands-on role you will work closely with Head, Queensland Museum Rail Workshops to deliver on QM strategic priorities & provide leadership by managing the Experience and Commercial portfolio across all areas of the operation including visitor experience, hospitality and events, partnerships and retail. You will build excellent relationships with clients and stakeholders, while working in partnership with other departments to deliver inspired experiences and budgeted revenues.

A passionate and action-orientated self-starter, the ideal candidate will have exemplary organisational, interpersonal and team building skills, strong experience in events management including food and beverage, as well as demonstrated capability to deliver agreed commercial outcomes in an exciting and dynamic tourism and leisure setting.

Key Comptencies
Vision: Embraces innovation and data-driven insights; balances creativity with strategic foresight in a fast-paced, evolving environment.
Results: Builds strong relationships, inspires team alignment, identifies and pursues new market opportunities, and ensures delivery meets the highest standards of quality and impact.
Accountability: Prioritises safety, inclusion, and compliance, and contributes actively to Queensland Museum's culture of excellence and integrity.

Queensland Museum Rail Workshops (QMRW) holds a special place in the hearts of both locals and visitors. A much-loved destination, it stands as a living testament to Ipswich's rich industrial heritage, and its pivotal role in shaping the region—proudly known as the birthplace of rail in Queensland and once home to the state's largest employer.

Currently experiencing an exciting renaissance, we're reimagining our spaces, stories, and visitor experiences. Positioned in the heart of a growing and evolving region, Queensland Museum Rail Workshops will continue to serve as a vibrant hub for community, connection, learning, and celebration.

As part of Queensland Museum, a dynamic and inclusive cultural institution, we remain committed to sharing Queensland's stories—past, present, and future.

The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.

  • Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).
  • Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.
  • Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.
  • All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 182 of the Public Sector Act 2022.

***APPLICANTS ARE REQUESTED TO APPLY ONLINE – scroll down and click the 'APPLY ONLINE' button. If you are reviewing this position on SEEK, please click on the apply button above and you will be able to review role profile and apply ***

Please note any documents attached to Smart Jobs should be in Microsoft Word or PDF format. Please do not upload zipped files.

  • Commercial and Domestic Cleaners

    1 week ago

    Ipswich, Australia Maid In Australia Domestic And Commercial Cleaners Full time

    Maid In Australia Home Cleaners is a family owned and operated cleaning business with extensive years of experience. Established in 2015 We are searching for contract house and commercial cleaning professionals in various areas of Brisbane, Ipswich and Toowoomba. All work offered is within school hours (residential), outside school hours (commercial) and...

  • Commercial and Domestic Cleaners

    2 weeks ago

    Ipswich, Australia Maid In Australia Domestic And Commercial Cleaners Full time

    Maid In Australia Home Cleaners is a family owned and operated cleaning business with extensive years of experience. Established in 2015 We are searching for contract house and commercial cleaning professionals in various areas of Brisbane, Ipswich and Toowoomba. All work offered is within school hours (residential), outside school hours (commercial) and...

  • Commercial and Domestic Cleaners

    8 hours ago

    Ipswich, Australia Maid In Australia Domestic And Commercial Cleaners Full time

    Maid In Australia Home Cleaners is a family owned and operated cleaning business with extensive years of experience. Established in 2015 We are searching for contract house and commercial cleaning professionals in various areas of Brisbane, Ipswich and Toowoomba. All work offered is within school hours (residential), outside school hours (commercial) and...

  • Loganholme Commercial Cleaner

    2 weeks ago

    Ipswich, Australia Brighter Commercial Cleaning Full time $2,500 - $3,000 per year

    Commercial cleaner required in Loganholme.1.5 hours per week, completed Friday afterhours or weekend. Key access.Full training provided, equipment supplied.Police check less than 12 months old required.Paid fortnightly.Available for an immediate start.Job Type: Part-timePay: $25.00 – $30.00 per hourApplication Question(s):Do you have your own...

  • Sales & Experience Manager

    3 days ago

    Ipswich, Australia at Full time

    Key ResponsibilitiesLead, coach, and develop a team of up to 14 inside sales and customer experience staff.Set clear objectives, track performance, and build a collaborative culture.Manage inbound and outbound sales, pipeline conversion, quoting, and order processing.Oversee customer enquiries, complaints, and service improvements.Partner with operations,...

  • Sales & Experience Manager

    3 days ago

    Ipswich, South Dakota, Australia at Full time

    Key ResponsibilitiesLead, coach, and develop a team of up to 14 inside sales and customer experience staff.Set clear objectives, track performance, and build a collaborative culture.Manage inbound and outbound sales, pipeline conversion, quoting, and order processing.Oversee customer enquiries, complaints, and service improvements.Partner with operations,...

  • Business Development Manager

    2 weeks ago

    Ipswich, Australia beBeeInsurance Full time $60,000 - $80,000

    About the RoleThis is a multifaceted position where you will manage existing commercial insurance clients while handling new business enquiries.Key Responsibilities:Managing your own portfolio of local business customersNegotiating renewals with insurersHandling mid-term adjustments and changes in riskNotifying claims and liaising (supported by a dedicated...

  • Senior Commercial Relationship Manager

    2 weeks ago

    Ipswich, Australia beBeeBusiness Full time $150,000 - $200,000

    Key RoleA business relationship professional is required to manage a portfolio of commercial customers, providing quality banking services and solutions that cater to their evolving needs. This role involves working closely with Regional Managers and branches to identify and pursue new business opportunities within the Brisbane and Toowoomba region.The...

  • Commercial Underwriter

    1 week ago

    Ipswich, South Dakota, Australia Prospections (International) Limited Full time

    OverviewA leading name in the Commercial Insurance Industry, has embarked on a successful expansion across East Anglia. They have exceptional relationships with major Brokers in the region (and UK wide) and this is your opportunity to have the freedom to underwrite in an environment where they want to trade and write good business. Due to their strong...

  • Commercial Underwriter

    1 week ago

    Ipswich, Australia Prospections (International) Limited Full time

    OverviewA leading name in the Commercial Insurance Industry, has embarked on a successful expansion across East Anglia. They have exceptional relationships with major Brokers in the region (and UK wide) and this is your opportunity to have the freedom to underwrite in an environment where they want to trade and write good business. Due to their strong...