Casual Administration Officer

Explore the many opportunities of our administration roles at Hunter New England Mental Health Unit

Renumeration: $ $33.37 Per Hour + Superannuation

Location: Mater Mental Health Centre, Waratah

Employment Type: Casual

Position Classification: Administration Officer Level 2

Requisition ID: REQ603460

Closing Date: Sunday, 12th October 2025

About your new role:

As part of the Mental Health Casual Administration pool you will have an unique opportunity to work in a diverse range of settings throughout Newcastle, Lake Macquarie, and the Hunter Valley regions.

These settings include acute inpatient units, community services, and support teams. Successful candidates will provide relief for permanent administration staff, covering both planned leave and unexpected short-notice shifts. The casual pool supports over 20 different roles, so the ability to quickly learn various systems and processes is essential.

Key responsibilities include customer service and record maintenance using a range of clinical and corporate IT systems.

Staff receive extensive training, starting with mandatory corporate training and online training for required IT systems. This is followed by face-to-face, on-the-job training using a buddy system. Additionally, there are well-documented processes and guides to support staff as they transition between different casual placements.

About you:

We see our Casual Administration staff as an investment, so ultimately we are looking for candidates who are committed to remaining on the casual pool for a minimum of at least 12 months to learn the various roles available. Our casual pool is an excellent opportunity for someone looking to develop strong core administrative skills, take on challenges, learn new skills, solve problems, resolve conflicts, and accept constructive feedback.

Candidates must also understand the nature of casual work, which requires flexibility in the number of rostered hours and open availability for blocks of work. While prior experience in Mental Health Services is not necessary, an understanding of the challenges associated with working in an acute mental health setting is crucial.

What we can offer you:

Hunter New England Local Health District (HNELHD) is a great place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry we provide a range of public health services to the Hunter, New England and Lower Mid North Coast. Being the largest employer in the region we can offer salary packaging options, educational opportunities and support from a broad network of health professionals. With CORE Values of Collaboration, Openness, Respect and Empowerment your professional life is provided every opportunity to succeed and develop in your chosen profession. Working with HNE Health gives you access to a great range of benefits:

• Fitness Passport
• Employee Assistance Program (EAP) for staff and family members
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Kasey Poole on

Additional Information for Applicants

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health.For more information, please visit:

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via or

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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