Human Resources Manager

Be part of a landmark hotel opening in one of Victoria's most exciting waterfront destinations

In partnership with Plenary Group, IHG Hotels & Resorts (IHG) is bringing its world-class Crowne Plaza brand to the Victorian regional city of Geelong. Scheduled to open in 2026, Crowne Plaza Geelong will redefine premium accommodation, offering a sophisticated stay for both leisure and corporate travelers. It will form part of the highly anticipated Nyaal Banyul Geelong Convention and Exhibition Centre precinct, a transformative development featuring a 1,000-seat convention centre, exhibition spaces, and a vibrant retail and hospitality hub. Located in the heart of the emerging precinct, this 200-room hotel will feature spacious suites, an extensive restaurant and bar offering, pool, gym, and meeting facilities.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Human Resources Manager, you will oversee the HR function working closely with department heads and the executive leadership team, to ensure our teams are equipped and engaged to deliver exceptional service. You will be responsible for implementing HR strategies that foster a positive and productive work environment, align with company goals, and comply with all relevant legal requirements.

A little taste of your day-to-day

Every day is different, but mostly you will:

• Lead the HR function, managing all HR operations including recruitment, employee relations, performance management, and training and development.
• Develop and implement HR policies and procedures in alignment with business objectives, IHG ways of working and local employment regulations.
• Oversee talent acquisition and retention strategies to ensure a high-performing, diverse workforce.
• Provide guidance and support to managers on employee performance, development, and conflict resolution.
• Ensure compliance with labor laws and regulations, and maintain up-to-date employee records.
• Develop and manage HR budgets, optimal labour standards, payroll administration and benefits programs.
• Promote a culture of employee engagement and development through effective communication and team-building initiatives.
• Lead and mentor a small HR team, providing guidance and support in their professional development.
• Collaborate with senior management to support the hotel's strategic goals and business objectives.

In addition, you will possess:

• Capacity to build and lead a high-performing and engaged team and commitment to developing and coaching colleagues.
• High level communication and relationship management skills, collaborating with a wide variety of stakeholders, both internal and external.
• Strong business acumen, results-oriented and commitment to driving continual improvement.
• Strong analytical and problem-solving skills with a high attention to detail.
• Ability to work autonomously and manage workload and key deliverables within a project opening timeline.
• Extensive experience within hotel human resources in a senior role and (ideally) prior involvement in a pre-opening.
• Proficiency in HR and Payroll software and Microsoft Office Suite.
• Tertiary education within a Human Resources, Business, Psychology or related field (preferred).
• Full Australian Working Rights

Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you'll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.