Mobile Phone Repair Technician

2 days ago


Ringwood, Victoria, Australia FixMate Mobile Full time $45,000 - $60,000 per year

About the Business

We are a well-established mobile phone repair and accessories retailer. Our business is built on quality workmanship, expert knowledge, and exceptional customer service. We provide repairs for all major mobile phone brands, and stock a wide range of accessories to suit every customer's needs. We are looking for a dedicated and professional individual to join our team.

Position Overview

The successful candidate will be responsible for both technical repairs and customer-facing retail duties. This is a great opportunity for someone with a passion for technology and customer service, who thrives in a fast-paced, hands-on environment.

Key Responsibilities

Perform diagnostics and repairs on a range of mobile devices (screens, back glass, batteries, charging ports, etc.).

Maintain a high standard of repair quality and attention to detail.

Provide knowledgeable and friendly service to customers.

Assist with sales of accessories and upselling where appropriate.

Maintain store presentation and inventory management.

Process transactions and basic administrative tasks.

Skills & Experience

Essential:

Strong interest in mobile technology and electronics.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a small team.

Strong time management and problem-solving skills.

Flexibility to work retail hours, including weekends and late-night trade.

Preferred

Prior experience in phone or tablet repairs.

Retail or customer service experience.

Familiarity with common smartphone operating systems and repair tools.

What We Offer

Competitive hourly rate (negotiable based on experience).

On-the-job training and skills development.

Supportive team environment.

Convenient location in a major shopping centre with high foot traffic.

Opportunities for growth within the business.

How to Apply

To express your interest, please send your resume outlining your relevant experience to:

Job Types: Part-time, Casual

Work Location: In person



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