Business Analyst

• Join a dynamic team within Anglicare Victoria a leading provider not for profit
• Improve our Electronic Case Management System (ECMS)
• Full time|with an office in Collingwood|hybrid work

Your role:

A full time role, working from our head office in Collingwood, close to public transport.

You will need to combine business acumen with empathy and see situations from many angles to generate insightful solutions to problems, and identify opportunities. We want you to proactively seek better ways of doing things, not afraid to ask 'why' and challenge the status quo. You will work with stakeholders toward win-win solutions, fostering engagement by communicating implications and potential benefits from others' perspectives. The Business Analyst role is to support the ITS Projects in particular the AV Electronic Case Management System Project.

Make Your Mark:

• Analyses and documents business processes and technical requirements for process or system changes through appropriate elicitation techniques and methods
• Facilitates and leads customers (and project teams where applicable) in the business process and/or requirements definition, to draw out the drivers of the requirement or the root cause of problems as part of this analysis
• Develops business requirements, scope statements and related proposals for process or system changes
• Challenges and questions when appropriate to ensure that the motivation, drivers, risks and impacts of a requirement are understood by all stakeholders.
• Identifies the right people/roles to involve in requirements gathering and technical discussions and is able to share information at the right level with their audience
• Presents ideas, outcomes and information to both business and technical stakeholders
• Clearly and effectively documents all Business Analysis and Project Management templates including Requirements Document, Feasibility Study, Functional Specification, Status Updates etc.
• Undertake Quality Assurance to ensure that solution is in line with business expectations

Make It Work:

• A total remuneration package of $138, includes super at 12%)
• Access to salary packaging benefits that can decrease the tax you pay and put more money in your back pocket ($15,900)
• Full time hybrid working environment, offering a sought-after work life balance.
• Based at our central office in Collingwood.
• We take the Health and Wellbeing of our people seriously offering a Well Worth It Program, Fitness Program, EIP and EAP.
• Access to discounted health insurance as well
• A diverse and inclusive workplace for you to feel safe, acknowledged and included.
• Our people are our biggest asset, we will support you to progress your career with a dedicated L&D team.
• A workplace with Rainbow Tick Accreditation and DCA Inclusive Employer recognition.

What our people say- "I feel really supported - probably the most supported I've ever felt in a workplace. This job can be really difficult, so if you're supported, that's half the battle for me. Knowing it's there means I can go out and do the work."

Ready to take the next step:

Closing date for applications is 31st August.

Click apply wherever you see the advert which will take you to our careers page, click apply there and submit your resume with a cover letter through the portal.

For Further information, contact Gareth Davies initially via

Please Note: It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.

Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this. Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.