Digital Training Officer

• Create digital content and help build digital skills
• Community values centric organisation
• Flexible and supportive working options

Does being part of digital transformation through designing training sound exciting? Are you looking to create significant impact and grow your career? If so, read on…

This newly created position is focused on equipping Barwon Water's people to confidently adopt new digital systems and tools, as well as the rollout of the new asset management system Sitting within the Digital Infrastructure and Operations team, you'll create practical learning resources—guides, videos, and online modules—tailored to a variety of roles and work environments.

A major focus will be the Works and Asset Management (WAM) project, with scope to also support Microsoft 365 adoption and wider digital capability programs. Partnering with subject matter experts, you'll turn complex technical detail into clear, user-friendly training, while exploring opportunities to apply new technologies, including AI, to strengthen learning delivery and outcomes.

Some travel to operational sites may be required so a current drivers license is required.

A developing technical professional, you're an effective communicator with a passion for helping others build confidence in a digital environment. An openness to emerging technologies, including AI, and a commitment to continuous learning will support your success in this role.

Skilled in creating engaging materials across written, visual, and interactive formats, you apply a structured approach while working both independently and collaboratively with teams. You'll comfortable using Microsoft 365 and digital literacy programs, and experience supporting operational teams, particularly with asset management systems.

Your experience in training programs and creating digital content may be underpinned with certificates in Technology, Business or similar, as you test your skills in a rewarding environment. You will be empowered to grow by a supportive team who will value your skills and knowledge.

Barwon Water is Victoria's largest regional urban water corporation, with more than 110 years' experience in delivering world-class water, sewerage and recycled water services to our customers and community.  More than just taps and toilets, we're a pivotal player in the region's ongoing social, economic and environmental prosperity.

We care about where we live and work, and we're always looking for like-minded people to join our team.

We believe that every individual has something valuable to offer. We understand that the more diverse workforce, the wider the variety of ideas we bring to the table.  Enjoy being part of an organisation that values results, personal and professional growth, workplace diversity and a balance between work and life commitments.

Our work requires more than engineering and scientific solutions - it requires hands-on operational leadership, meaningful engagement with our communities, and a commitment to learn from the tens of thousands of years of knowledge and insights of Traditional Custodians. Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Does this opportunity sound like it might be a good fit for you?

Ready to apply? Submit your cover letter and resume now.

Enquiries to Michael Roberts, Technology Support Lead, on

Applications close Sunday, 7 September 2025.

We lead. We learn. We deliver. We care about a better future.

If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at noting your preferred method of communication and contact details and a member of the team will be in touch.