Front of House Operaitons Manager

2 weeks ago

Canberra, ACT, Australia L'épi Artisan Bakery Full time $70,000 - $120,000 per year
About Us

L'épi Bakery is a growing group of artisan bakeries and cafés, proudly serving our communities with freshly baked breads, pastries, cakes, and great coffee. With multiple locations across Canberra, we are passionate about creating warm, welcoming spaces for our customers and building a workplace where our team can thrive.

We are now seeking a Front of House (FOH) Operations Manager to lead our FOH teams across all stores. This is an exciting opportunity for someone who loves hospitality, thrives on innovation, and wants to shape the customer experience at scale.

The Role

As FOH Operations Manager, you will oversee all customer-facing aspects of our business across multiple locations. Your focus will be on creating consistency, driving innovation, and ensuring our staff are well-trained and supported.

You will:

  • Manage daily FOH operations across several bakery/café locations.
  • Standardise procedures, systems, and service standards across all stores.
  • Develop and implement FOH training programs to upskill staff and ensure great customer service.
  • Coach and mentor store managers and FOH teams.
  • Monitor and improve customer experience through innovation, efficiency, and consistency.
  • Support rostering, recruitment, and staff development.
  • Work closely with the General Manager and BOH leadership team to align business goals.
  • Analyse performance, identify improvements, and implement solutions across stores.
About You

We are looking for someone who is:

  • Experienced in FOH leadership within hospitality, café, or QSR environments (multi-site experience highly regarded).
  • Skilled in training, staff development, and building strong teams.
  • Passionate about creating consistent, high-quality customer experiences.
  • Organised, innovative, and capable of standardising processes.
  • Comfortable working in a fast-paced environment with a hands-on approach.
  • Strong in communication, problem-solving, and people management.
Why Join L'épi?
  • Be part of an expanding bakery group with exciting growth plans.
  • Opportunity to shape and standardise FOH operations across multiple stores.
  • Work in an innovative, supportive environment where your ideas will be valued.
  • Competitive salary package, with flexibility for the right candidate (full-time or part-time).
  • Staff discounts on all our breads, pastries, and café offerings.

  • Front of House Staff

    1 week ago

    Canberra, ACT, Australia The Flames Galore (Stonegrill Dining) Full time $24,950 - $32,000 per year

    Front of House Team MemberAre you passionate about hospitality and creating unforgettable guest experiences? Join our dynamic restaurant team as a Front of House staff memberPosition: Front of House Team Member ResponsibilitiesWelcome and seat guests with a friendly, positive attitudeTake orders accurately and deliver them efficientlyProvide exceptional...

  • Front of House Reception

    3 days ago

    Canberra, ACT, Australia Trippas White Group Full time $60,000 - $80,000 per year

    Front of House Reception - CanberraFantastic Career OpportunityShift Work Monday to FridayCorporate Hospitality ServicesAbout the roleAre you ready for your next challenge?We are all about the delivery of class leading experiences for our Clients, their employees and guests and need great people to join our teams. We currently have an exciting opportunity...

  • Front of House Casuals

    1 week ago

    Canberra, ACT, Australia fun-lab Full time $25,000 - $40,000 per year

    Be yourself.Love, Funlab.Welcome to Funlab – the world's premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. That means we're serious about using fun for good - creating epic experiences while making a positive impact on our people, our communities, and the planet.With eight fun-inducing brands,...

  • APS6 Front End Developer

    6 days ago

    Canberra, ACT, Australia National Museum of Australia Full time $90,000 - $120,000 per year

    The Front End Developer plays a crucial role in creating engaging and user-friendly web applications that enhance the overall digital experience for our users.In this role, you will leverage your expertise in HTML, CSS, and JavaScript, along with modern frameworks and tools, to build responsive and performant web applications. You will be an advocate for...

  • Assistant Cafe Manager

    1 week ago

    Canberra, ACT, Australia Ujin Matcha House Full time $60,000 - $70,000 per year

    Canberra will soon welcome its very first specialty shop devoted only to matcha. This has been a dream for a long time, and we feel happy to finally share it with you.We are now looking for enthusiastic people who also love matcha and good hospitality to join our team. If you have a warm heart and enjoy serving others, we believe you will feel at home with...

  • Restaurant Manager

    2 weeks ago

    Canberra, ACT, Australia Koto Japanese Restaurant Full time

    KOTO JAPANESE RESTAURANT – RESTAURANT MANAGERLocation: Canberra, ACTSalary: $85,000 – $95,000 per year Job Type: Full-timeAbout KOTOLocated in the heart of Canberra's prestigious Parliamentary Triangle, KOTO offers a contemporary Japanese dining experience that blends timeless tradition with modern sophistication. Designed with striking architectural...

  • Recreation and Tenancy Manager

    4 days ago

    Canberra, ACT, Australia Department of Parliamentary Services Full time $97,841 - $109,967 per year

    Employment Type: OngoingClassification: Parliamentary Service Level 6Closing Date: 11:30pm AEDT, 6 October 2025Contact: Sarah Hamilton, , The OpportunityThe Department of Parliamentary Services (DPS) is seeking an experienced and customer-focused Recreation and Tenancy Manager to join the Commercial Operations Branch.This is a unique opportunity to work in...

  • Senior Front Office Coordinator

    18 hours ago

    Canberra, ACT, Australia Dentist at Deakin Full time $49,000 - $73,000 per year

    Are you a people person? If so, why not consider joining the Deakin Dental Care Team – where we pride ourselves on offering the best in dental care in a caring, welcoming environment.We are looking to recruit a Senior Front Desk Coordinator. The right person for the job would manage incoming calls and greet clients and visitors, with professionalism and...

  • Restaurant & Events Manager

    4 days ago

    Canberra, ACT, Australia Fumage Pty Ltd Full time $90,000 - $120,000 per year

    Poachers is looking for a our next Restaurant and Events Manager; someone who is passionate about food and wine and delivering exceptional hospitality.About UsAt Poachers, we pride ourselves on delivering exceptional food and wine with welcoming country hospitality. The Poachers Restaurants was listed in the SMH Good Food Guide in 2025; we're an established...

  • Clare Holland House Clerk

    6 days ago

    Canberra, ACT, Australia Canberra Health Services Full time $76,985 - $82,459 per year

    Employment Type:Part and Full Time, Temporary 12 months with possibility of extension and/or permanencyClassification: Administrative Service Officer Salary:$76,985 – $82,459 (Plus 12% Super)Location: Clare Holland HouseSection:Hospice AdministrationClosing Date: 24th October 2025What can we offer you:City living without the traffic – click here to...