Social Support Coordinator

SOCIAL SUPPORT COORDINATOR

Permanent Part Time, 7 days per fortnight

IS THIS YOU?

Passionate about building community and creating meaningful social connections?

Skilled at leading a team, planning programs, and supporting older people to stay active and engaged?

A natural organiser and people-person who finds joy in work that makes a real difference?

If yes, we'd love to hear from you.

WE ARE YOUR TRIBE

Applications close:5pm Monday 22 September 2025

In our community, we demonstrate that ageing is a time of possibility, not limitation. Self-discovery, achievement and connection continues throughout life, no matter the age. Inner West Neighbour Aid is a not for profit community organisation, established for over 30 years that provides social outings, workshops, exercise classes, intergenerational connections and centre based groups for seniors living in the inner west. We also support seniors who want to stay living in their homes safely and independently with garden and lawn maintenance and assistance with pets. Neighbour Aid also maintains the 5 Senses Garden in Rhodes Park, Concord West in partnership with the City of Canada Bay Council. The 5 Senses Garden is an inclusive green space that promotes involvement in nature, veggie pods, culture and play.  The organisation is primarily funded under the Commonwealth Home Support Program and other grants.

This position calls for someone who is a natural organiser, people-person, and community builder — someone who genuinely enjoys connecting with others and believes in the power of social connection to change lives. The Social Support Coordinator is responsible for leading and coordinating our Social Support team, creating opportunities for older people to stay engaged, active and involved in their community. This role is hands-on, varied and deeply rewarding — from planning outings and programs, to mentoring staff and volunteers, to ensuring every client feels welcomed, supported and seen and also stepping in to drive and support staff when needed. It suits someone who loves what Inner West Neighbour Aid stands for and who finds joy in their work, because it "doesn't feel like a job".

This position offers:

• Level 5 Pay Point 1 under the NSW Social, Community, Home Care and Disability Services Award 2010 (SCHADS).
• Permanent part time, 7 days per fortnight with a view to increasing to 8 days per fortnight depending on service demand. Specific working days to be agreed, ordinary working hours between 8am and 5pm.
• Salary sacrifice options and Employee Assistance Program.
• Birthday leave and up to 2 extra Xmas/New Year leave days per annum.
• Small organisation vibe with a big heart and respected reputation in the community.

Essential Selection Criteria:

· Demonstrated experience and/or qualifications in a relevant discipline pertaining to the aged and community care sector, including but not limited to aged care, community services, community development, human services, social work.

· Minimum 3 years' work experience in aged care or related sector

· Demonstrated knowledge of the Commonwealth Home Support Programme and target group, including experience in client assessment, care and support plans

· Experience leading small teams and facilitating staff supervision and goal setting

· Experience in developing new programs, implementing and streamlining procedures and systems

· Excellent organisational and time management skills and communication skills

· Moderate to high level computer skills including working knowledge of MS Access Databases, Windows operating system

· Proven ability to work inclusively with diverse populations, underpinned by a strong commitment to cultural competency, equity, inclusion, and community development principles.

· Experience driving 8 to 12 seater vans

Other Requirements

· Current NSW Driver's Licence.

· Full COVID-19 vaccination status or willingness to obtain a booster.

· National Police Check to be submitted by Inner West Neighbour Aid, or willingness to obtain.

· Senior First Aid Certificate, or willingness to obtain.

· Unrestricted working rights in Australia.

· Working with Children Check, or willingness to obtain.

· Food Handling Certificate or willingness to obtain.

How to Apply: Email with (1) A cover letter that addresses the above Essential Selection Criteriaand (2) a resume.

To have a chat about the role and/or to obtain a Position Description contact Maja Sorensen, Senior Coordinator, Staff and Volunteers via  or