Service Adviser

2 weeks ago

Launceston, Tasmania, Australia TASMAC Pty Ltd Full time $40,000 - $80,000 per year

About us

About us

TASMAC is a proudly Australian-owned and highly respected dealership specialising in agricultural, construction, and lifestyle equipment. We are committed to delivering outstanding service, expert advice, and market-leading products to our regional and metropolitan customers across Tasmania.

The Opportunity

This is an exciting opportunity for someone to come on board who is looking for a new and challenging role within a growing and progressive organisation that is passionate about the agricultural, construction and lifestyle sectors.

The successful applicant will be reporting to the Service Manager. They will be responsible for creating value for our customers ensuring accuracy and efficiency while contributing to sustaining an enjoyable team environment. This role will suit someone who enjoys work variety while providing the highest level of service to customers.

About you

As a successful Service Adviser, you will have:

  • Demonstrated Administration experience – including MS Office Suites
  • Excellent communication skills (both oral and written) having the ability to communicate with all levels of business
  • An ability to manage workloads, achieve set outcomes, be accountable and reliable
  • Operate with effective communication skills and provide exceptional customer service
  • Excellent time management skills and be a team player who works with initiative, commitment and a positive attitude
  • The ability to work under pressure while maintaining a high level of professionalism
  • A passion for farming and the agricultural industry
  • Valid and current driver's licence

As a Service Adviser, your responsibilities will include:

  • Provide administrative support and assistance to the Service Manager.
  • Providing effective customer support including the ability to deal with customers personally and over the phone, and to communicate effectively with key stakeholders.
  • Accurately create Repair Orders and Service Invoices
  • Accurately enter Service Administration Data into internal systems
  • Assist with administering the efficient day-to-day operations in the Service Department
  • All other duties as required by management

Reward

In return, we are offering flexibility, a very competitive salary package and the chance to develop your professional career.

Next Steps

To be considered for this position, please click "apply now" and follow the instructions.

Equal Opportunities

TASMAC is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion belief and age.

For further information please email TASMAC HR Manager, Nat Layton to discuss any relevant questions

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