CISP Case Manager

About us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.

Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria. It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.

About the Role

Support people on bail with complex needs and help reduce reoffending through tailored case management.

We are seeking a compassionate and skilled Case Manager to join the Court Integrated Services Program (CISP) team at Dandenong Magistrates' Court. This role offers a unique opportunity to make a meaningful impact by supporting clients with complex needs through person-centred case management and coordinated access to treatment and support services.

As a CISP Case Manager, you will:

• Provide case management to clients on bail or summons with a range of complex needs.

• Conduct needs and risk assessments and develop individual support plans.

• Coordinate access to services including housing, mental health, alcohol and drug treatment, and family violence interventions.

• Maintain accurate and confidential client records.

• Prepare court reports and provide advice or evidence to the Court.

• Deliver brief interventions and immediate support to court users.

• Identify and manage client risks using harm minimisation strategies.

• Build collaborative relationships with stakeholders including judiciary, legal professionals, and community service providers.

Our benefits

• We care about your health and wellbeing and have partnered with Fitness Passport, an initiative that allows you to access significantly discounted fitness membership program

• Peer Support Program designed to help create a safe and supportive workplace where colleagues look out for each other

• Koori staff network to enhance support for Koori staff and ensure that appropriate networks and services are readily available

• Ongoing professional development within a collaborative and supportive work environment

About You

You are a dedicated professional with:

• Proven experience in assessing and managing cases involving clients with complex and multifaceted needs.

• Strong understanding of treatment and support pathways, including mental health, alcohol and other drugs (AOD), housing, and family violence services.

• Demonstrated ability to deliver culturally responsive and inclusive support that respects the diverse backgrounds and experiences of clients.

• Tertiary qualifications in social work, psychology, welfare, alcohol and other drugs, disability, or a closely related discipline will be highly regarded.

How to apply

Click the 'Apply Now' button, ensuring you include the following in your application:

• resume
• a short cover letter

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, we conduct pre-employment checks, including but not limited to, reference checks, police checks and misconduct screening. These checks are handled confidentially and with care and are a standard part of our hiring process to ensure the right fit for both our candidates and the organisation.