Payglobal Business Consultant

2 days ago

Melbourne, Victoria, Australia Dulili Solutions Pty Ltd Full time $90,000 - $120,000 per year

Who are we?

Dulili Solutions is an organisation that specialises in Payroll, Human Resource and Workforce Management systems and processes and has fast become the largest Perth based provider focused in these specialised areas.

Dulili supports customers within a wide range of products like PayGlobal, Chris21 and Employment Hero. At Dulili, we believe that working together with our clients to provide a high-quality service whilst ensuring a good work-life balance is important.

We are currently looking for an experienced Payglobal Business Consultant to join our team based in Perth.

This is an exciting opportunity to play an integral part in an established and rapidly growing team. At Dulili, we believe that working together with our clients to provide a high-quality service whilst ensuring a good work-life balance is important.

The list of responsibilities is intended to outline the primary duties of the role; however, other tasks may be required as the needs of the business evolve.

Key Responsibilities:


• Gather and analyse client requirements related to Payroll, HR, or Workforce Management processes or systems.


• Configure and customise software solutions based on client requirements, ensuring seamless integration with existing systems and workflows.


• Conduct thorough testing of implemented solutions to validate functionality, identify bugs, and ensure compliance with client specifications.


• Collaborate with internal teams to troubleshoot and resolve any technical and functional issues encountered during implementation.


• Execute data migration tasks, including cleansing, mapping, and transferring data to newly implemented solutions.


• Guiding clients through the setup process and addressing any configuration challenges encountered during the deployment.


• Conduct user acceptance testing (UAT) sessions with client stakeholders to validate system functionality and gather feedback for refinement.


• Develop and deliver comprehensive training programs tailored to the specific needs of end-users, ensuring proficient utilisation of implemented solutions.


• Offer on-site support during the initial rollout period, assisting users with system navigation, troubleshooting, and addressing any user-related concerns.


• Collaborate closely with project managers to ensure alignment between implementation activities and overall project objectives, adjusting plans as necessary to meet milestones.


• Document processes, configurations, and any customisations made to the software for future reference and knowledge sharing.


• Proactively identify opportunities to optimise implementation workflows and streamline processes to enhance efficiency and effectiveness.


• Foster strong relationships with clients by providing exceptional support throughout the implementation journey, demonstrating dedication to their success and satisfaction.


• Stay abreast of industry trends, best practices, and new technologies.


• Continuously seek opportunities to improve processes, methodologies, and solutions.

What we offer?

  • A great working environment
  • Ability to learn a globally recognised solution
  • Long term career development opportunities within a growing organisation
  • Opportunity to take ownership of your allocated tasks
  • Work across diverse industries

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