Account Manager 1

Req ID #: 229962_en_US

Kilsyth, Victoria, AU

Full time

For nearly 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we'll help you build a career that you can feel passionate about.

SUMMARY:

Responsible for selling and promoting Charles River Microbial Solutions products/services to assigned customers in a nominated territory. Maintain and increase sales at new and existing accounts through proactive and outbound field account management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Sell the company's Endosafe, Accugenix and Celsis products/services to accounts by contacting both established customers and developing new prospects.
• Diligently maintain SFDC or any other Charles River CRM system, incl. adding customers and customer information, logging customer calls and meetings, creating and updating sales opportunities, and capturing marketing event leads.
• Maintain a working knowledge of all Endosafe, Accugenix and Celsis products, services and policies.
• Participate in all required specialized training for specific product/ service line(s)
• Develop an effective Territory Plan to ensure that all customers in the given territory are proactively engaged with on a regular basis.
• Manage a quarterly Territory Management Plan including opportunities and sales strategies.
• Attend customer conferences, networking events and other industry events to build contact lists, showcase our products and promote Charles River's products and services.
• Maintain customer appointments and perform "cold" calls requiring professional business acumen.
• Conduct product demonstrations to potential customers as well as provide product training and support when needed.
• Research business and trade media to identify new potential customers in our industry
• Establish customer needs and requirements for Company products and services.
• Initiate all administrative details to execute the sales process flow.
• Share customer problems/concerns with your supervisor for quality resolution.
• Proactively and collaboratively engage with other internal departments
• From time to time, attend regional or international sales meetings.
• Perform all other related duties as assigned.

About Microbial Solutions

Our Microbial Solutions business group has a comprehensive portfolio of endotoxin testing, microbial detection and microbial identification products and services is unlike any other, and has been purposefully designed to meet the complex and ever-changing needs of the industry. We help clients to ensure product safety and quality with easy-to-use yet robust testing solutions that satisfy regulatory requirements, support critical decision making and improve operational efficiencies.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction.