Specialist Medical Receptionist
5 days ago
Our fast-paced specialist clinic is urgently seeking an experienced Medical Receptionist to join our admin team for 2 days a week (Monday and Thursday/ 18-20 hours per week). We are hoping to find a candidate who is willing to be a team player and who will cover for the two other receptionists when needed during, who will in turn do the same during annual leave days.
Experience in Similar Medical Reception role - preferably a multi-specialist practice setting:
-Experience using Genie or similar software program(s)
-Exceptional ability to multi-task, prioritise, and manage time effectively
-Strong attention to detail and accuracy
-Working knowledge of medical terminology will be helpful or willingness to learn
-Flexible approach to work and an ability to handle a fast-paced environment is key
-Experience in front desk reception work and a busy telephone switchboard
-Excellent verbal and written communication skills
-High level of patient care/customer service
-Ability to work as part of a team
Duties and Responsibilities:
-Ensure that all inquiries, whether in-clinic, phone, email or fax are met in a timely manner
-Provide comprehensive secretarial support including diary management, coordinating clinics and preparation
-Manage administrative tasks including data entry and record keeping
-Handle patient accounts, including Medicare and Health Fund transmissions
-Communicate with patients and healthcare providers regarding appointments, referrals and test appointments
-Preparation of medical correspondence and reports
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