NDIS Support Coordination

LotUs Assist is a boutique service provider that was established to empower all people with disabilities to rise and thrive, stronger than ever before, to live a meaningful life. Our mission and focus is to build individual's capabilities to reach their goals through person-centred supports.

We are looking for a like-minded, passionate and highly experienced individual to join our growing team as a an INDEPENDENT CONTRACTOR Support Coordinator / Psychosocial Recovery Coach. This role is to support our participants in the Brisbane, Logan and Gold Coast areas.

As an indepnedent contractor you'll be provided with mentoring and support, the systems and the NDIS registration. As a contractor you get flexibility around how and when you work but ideally looking for someone who could commit to at least 30hrs a week.

Please note this role is an Independent Contractor position, and as such you will be required to manage all aspects of being an Independent Contractor including superannuation, tax requirements, and expenses, along with providing your own computer and phone, car etc. 

We will be offering the right person between $57-$62 per hour and you will invoice based on billable hours / recoverable services.

To apply for this role, you must be able to have an appropriate area available to work from home and this area must be in line with our WHS policy. We use web-based systems to ensure team members can connect and work together quickly and easily. We are a paperless organisation and ask you do your best to work in this manner. You must be located in or near the Brisbane, Logan and Gold Coast areas.

As a Support Coordinator / Psychosocial Recovery Coach at LotUs Assist you will link NDIS participants with complex psychosocial and other disability needs to services and supports. The Psychosocial Recovery Coach will assist those who have Psychosocial Recovery Coach funding as part of their NDIS plan, by providing a recovery plan and assisting with linking to supports both clinical and non-clinical to ensure their plan is implemented in a way that meets the person's goals, as well as, mentor/coach the individual on their recovery journey.

SKILLS & EXPERIENCE

• MUST have CURRENT experience as a Support Coordinator. This is ESSENTIAL.
• Psychosocial Recovery Coach Experience is desirable
• Mental Health lived or learned experience minimum 2 years in Mental Health or Cert IV Mental Health or Peer Work is Essential.
• Cert III Disability / Aged / Individual Support / Community Development OR working towards minimum Cert III and/or minimum1-year experience in the field of Community or Human Services would be desirable
• Experience working with people with Psychosocial Disability
• Successful experience in coordinating responsive, individualised support to participants with complex needs and their families.
• A sound working knowledge of relevant legislation, NDIS procedural guidelines and the full range of community services that may be required by participants
• Current First Aid and CPR credentials
• Sound administration and IT systems skills

MUST HAVES:

• 100 Points of identification.
• A valid Driver's license and comprehensively insured motor vehicle.
• Full Australian working rights.
• Australia Business Number (ABN).
• Valid NDIS Worker Screening Check.
• Valid Working With Children's Check.
• Public Liability and Professional Indemnity Insurance. 

For further information regarding this position, please contact Moira Crisswell, Senior People and Culture Advisor on or email 

Lotus Assist is a child safe organisation. We are committed to the safety and wellbeing of all children and young people, with zero tolerance for child abuse. We celebrate diversity and provide culturally safe, inclusive, and accessible environments for all children, including Aboriginal and Torres Strait Islander children, children from culturally and linguistically diverse backgrounds, neurodivergent children, and children with disability.

Employment with Lotus Assist is subject to a valid Working with Children Check, National Police Check, reference checks, and compliance with our Child Safe Policy and Code of Conduct. All staff, contractors and volunteers are expected to actively contribute to a child safe culture, participate in ongoing child safety training, and respond promptly to any concerns.

At Lotus Assist, we embed child safety across our leadership, policies, and everyday practice. We listen to children, respect their rights, and are committed to continuous improvement to ensure they are always safe, supported, and empowered.