
Roborock After-Sales Customer Service Representative
3 days ago
Key Responsibilities
- Provide after-sales customer support for Roborock products, including handling inquiries, complaints, returns, and repairs.
- Deliver professional and efficient communication and solutions to customers.
- Coordinate closely with the repair and logistics teams to ensure a smooth customer experience.
- Maintain customer relationships and contribute to improving overall service satisfaction.
Requirements
- Fluent in English, native speaking level.
- Previous experience in customer service, preferably in after-sales support.
- Valid visa with full-time work rights.
- Reliable, stable, and able to handle work under pressure with strong communication skills.
What We Offer
- Stable full-time position.
- Comprehensive training and career development opportunities.
- Supportive team and friendly work environment.
If you are interested, please send your resume to []. We will be in touch shortly.
Job Type: Full-time
Pay: From $27.00 per hour
Work Location: In person
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