Roborock After-Sales Customer Service Representative

2 days ago


Bella Vista, New South Wales, Australia technocity service centre Full time $27,000 - $120,000 per year

Key Responsibilities

  • Provide after-sales customer support for Roborock products, including handling inquiries, complaints, returns, and repairs.
  • Deliver professional and efficient communication and solutions to customers.
  • Coordinate closely with the repair and logistics teams to ensure a smooth customer experience.
  • Maintain customer relationships and contribute to improving overall service satisfaction.

Requirements

  • Fluent in English, native speaking level.
  • Previous experience in customer service, preferably in after-sales support.
  • Valid visa with full-time work rights.
  • Reliable, stable, and able to handle work under pressure with strong communication skills.

What We Offer

  • Stable full-time position.
  • Comprehensive training and career development opportunities.
  • Supportive team and friendly work environment.

If you are interested, please send your resume to []. We will be in touch shortly.

Job Type: Full-time

Pay: From $27.00 per hour

Work Location: In person



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