Residential Support Worker

2 days ago

Maddington, Western Australia MercyCare Full time

When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life's journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.

About the role

We have a newly purpose-built facility dedicated to supporting women experiencing homelessness. Catherine House offers a safe, supportive environment where women can rebuild their lives, regain their independence, and rediscover their identity.

As a Support Worker, you will play a vital role in empowering women to achieve their goals and overcome complex life challenges. You will deliver person-centred support that encourages and educates women to make informed decisions based on their individual needs. You will also provide emotional support, helping to build resilience, confidence, and a sense of stability during their journey toward independence.

About you

You have a kind and caring nature that fosters strong, trusting relationships. Your strengths lie within your compassion and genuine desire to help others. You have the resilience and sensitivity to work with vulnerable women with complex needs and heightened emotions.

  • Certificate III in Community Services is desirable
  • Experience working with vulnerable people in residential settings
  • Excellent communication and interpersonal skills
  • Flexibility to work shifts across a 24-hour roster
  • Drivers license
  • First Aid Certificate
  • Working with Children Check
  • National Police Clearance (obtained within the last six months)

About the benefits

You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.

As a valued team member, you'll also enjoy access to:

  • Not for profit Salary Packaging options up to $18,000
  • Childcare discounts for your little ones
  • Options to purchase additional leave
  • Career Pathways, Professional Development and Training
  • Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

To Apply

Click "Apply Now" to visit our website and submit your application. Applications close on 18th November 2025, but don't wait—apply early, as the recruitment process may begin before the closing date.

Please note all applications must be received via the online portal to be considered.

Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process reach out to us at  we would love to hear from you.

At MercyCare, every person matters.

With our 175-year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.

We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.

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