Client Support Officer

7 days ago

Blacktown, New South Wales, Australia AMES Australia Full time $40,000 - $60,000 per year

Employment | Blacktown | Casual

  • Casual position available based at our Blacktown office
  • Provide tailored and accurate administrative support to the SDMs, Employment Mentors and other site employees within the Employment Portfolio
  • The hourly rate is $ % super
  • Other benefits include:
    • Supportive environment and caring work culture with work/life balance
  • Cultural Diversity
  • Employee Assistance Program (EAP)
  • Flare Employee Discounts Program

About the role

The Client Support Officer provides tailored administrative support to staff within the Employment Portfolio, especially SDMs and Employment Mentors, helping streamline services for jobseekers by reducing admin and monitoring tasks. It can also serve as a stepping stone to becoming an Employment Mentor at AMES Australia for those without prior experience in employment services.

To be considered for one of these roles, you will be able to demonstrate the following key selection criteria:

  • To be willing to complete the Employment Services Skills Set
  • Good interpersonal and communication skills, including the ability to communicate with a range of clients over the phone, face to face and/or in writing
  • Strong computer skills, including proficiency in the Microsoft Office Applications, i.e Word, Excel, and PowerPoint and knowledge of database applications
  • Ability to take initiative, problem solve and take the extra mile to engage clients
  • Strong organisational and time management skills with willingness to learn
  • Exposure to financial processes, payments and/or petty cash management
  • Ability to work both independently and collaboratively as part of a team in a busy environment
  • Ability to communicate service requirements to job seekers whilst ensuring the delivery of excellent customer service
  • Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES Vision and values and demonstrated commitment to quality and continuous improvement principles
  • As travel between Sites may be a requirement, a valid current Driver's Licence would be desirable
  • Ability to speak a second language will be highly regarded

Applications for these positions will be accepted up to 6 pm on Monday, 22 September 2025, however interviews and/or other selection processes may commence prior to the close date.

To apply for one of these positions please submit:

  • Your current resume
  • Cover letter addressing the key selection criteria outlined above

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

  • Technology Support Officer

    2 weeks ago

    Blacktown, New South Wales, Australia Australian Catholic University Limited Full time $101,464 - $109,838 per year

    Campus Location: Blacktown, Australia | North Sydney, Australia | Strathfield, AustraliaJob No: APTAV100644#016Work at our Sydney campuses with a cafe, gym, library and car park on site17% employer superannuation, salary packaging, and generous leave provisionsFull time, fixed-term contract (12 months)This role supports our North Sydney, Strathfield and...

  • Information Management Support Officer

    1 week ago

    Blacktown, New South Wales, Australia Blacktown City Council Full time $65,000 - $73,000 per year

    Job No: BC3377 Location: Blacktown, NSWBlacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more...

  • Animal Services Support Officer

    3 days ago

    Blacktown, New South Wales, Australia Blacktown City Council Full time $60,000 - $90,000 per year

    Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more than 180 different birthplaces and...

  • Accounts Receivable Officer

    1 day ago

    Blacktown, New South Wales, Australia Blacktown Auto Engineers Pty Ltd Full time $60,000 - $90,000 per year

    Blacktown Auto Spares is a dynamic and growing organisation dedicated to delivering exceptional service. We pride ourselves on a collaborative work environment and a commitment to excellence.We are seeking a detail-oriented and proactive Accounts Receivable Officer to join our finance team. In this role, you will oversee the efficient management of...

  • Support Worker

    5 days ago

    Blacktown, New South Wales, Australia Adon Care services Full time $140,000 - $180,000 per year

    Multiple hiring: Needing male and female Support WorkersAdon care Professionals is currently seeking casual female support worker to support female participant to achieve individual goals to maintain a quality lifestyle. This support can take place in a person's home or within their community including but not limited to support with cleaning and maintaining...

  • Residential Care Officer/ Team Leader

    1 day ago

    Blacktown, New South Wales, Australia Sylvanvale Limited Full time $80,000 - $90,000 per year

    Sylvanvale Limited is an award winning, not-for-profit service provider that supports over 750 people with disability. We pride ourselves on assisting individuals, from a range of diverse cultural backgrounds, to live and participate in their community as they choose. Our services are provided at sites across greater Sydney including the Blue Mountains.About...

  • Disability Support Worker-Tamil

    5 days ago

    Blacktown, New South Wales, Australia Xtracare Australia Pty Ltd Full time $56,000 - $84,000 per year

    Position Overview:We are seeking experienced Tamil Speaking Disability Support Workers join our dynamic team.The successful candidates will provide essential care and support to individuals with disabilities, assisting with daily living activities, personal care, and community participationKey Responsibilities:Provide general household assistance, emotional...

  • Home Care Support Worker

    2 weeks ago

    Blacktown, New South Wales, Australia Santa Clara Home Care Full time $72,000 - $96,000 per year

    At Santa Clara Home Care, we provide expert in-home care designed to meet the unique needs of seniors and individuals with disabilities. Whether it's daily assistance, personal care, or skilled nursing, our compassionate carers help clients maintain dignity, independence, and quality of life right where they feel most comfortable, at home. Home is where they...

  • NDIS Support Worker

    1 week ago

    Blacktown, New South Wales, Australia Jim's Cleaning & Mercy Life & Property Care Full time $36,000 - $65,000 per year

    Mercy Life Care is a community-based NDIS disability service provider, provides a range of services to people with Aged and Disability from daily activities and community participation. A range of services enables our clients to feel more inclusive, self-dependant and participate in society.About the role:The Disability Support worker is the critical...

  • IT Support Analyst

    7 days ago

    Blacktown, New South Wales, Australia Jobs360 Full time $60,000 - $90,000 per year

    DayshiftHybrid Set-upOpportunity for Career GrowthRoles and Responsibilities:Manage and maintain ANC Service Desk, update and assign requests as requiredTo manage first/second touch technical support in resolving service disruptions, including the logging of all Incidents and Service requestsProvide first/second level PC, network, and technical support for...