General Manager, Consulting Operations

3 days ago

Sydney, New South Wales, Australia NRI Australia & New Zealand Full time $180,000 - $250,000 per year

At NRI, we don't just deliver technology—we deliver transformation. Backed by our global reach and deep local expertise, we partner with clients to provide end-to-end digital solutions that drive innovation, resilience, and business success.

As a senior leader at NRI, you'll play a pivotal role in driving consulting excellence, leading practice growth, and building lasting impact with clients and teams. This role is suited to a proven consulting professional with the vision, influence, and expertise to shape the future of our business.

What You Will Do

  • Shape and execute NRI's consulting strategy, aligning practice direction with business growth and client needs.
  • Represent NRI in the market as a senior leader, building and deepening trusted relationships with executives and partners.
  • Oversee engagement delivery, ensuring operational excellence, quality outcomes, and commercial success across complex programs.
  • Act as a strategic advisor to clients, providing deep insights and helping solve their most pressing business challenges.
  • Drive business development, leveraging your network and expertise to create opportunities and lead client conversations.
  • Lead transformation initiatives that uplift consulting practice capability, innovation, and future readiness.
  • Champion knowledge sharing and intellectual property creation, embedding a culture of continuous learning and growth.
  • Inspire, mentor, and develop high-performing consulting teams, unlocking people's potential and fostering collaboration.

What You Will Bring

  • Significant leadership experience in management consulting, ideally at Partner, Director, or Principal level.
  • Deep expertise in consulting business management and strong understanding of the consulting model.
  • A proven track record of shaping and delivering large-scale transformation initiatives with measurable business impact.
  • Exceptional client relationship and stakeholder management skills, with the credibility to influence at executive and board level.
  • Strong commercial acumen, with the ability to drive P&L outcomes, shape offerings, and deliver operational excellence.
  • Ability to translate strategy into execution while identifying and implementing performance metrics and improvement initiatives.
  • Proven success in people leadership — inspiring, mentoring, and developing consulting talent at scale.
  • Technical proficiency with tools such as Salesforce, Oracle, Planview, PowerBI, Excel, and PowerPoint to support analysis and decision-making.
  • Recognition as a trusted advisor and thought leader, with a passion for innovation, growth, and knowledge sharing.

Why Join NRI?

At NRI, you'll be part of a people-first culture with the scale to deliver enterprise transformation and the agility to make decisions locally. You'll have the platform to lead strategically, innovate boldly, and make a lasting impact—for our clients, people, and the wider industry.

If you're a proven leader with a passion for growth, innovation, and client success, this is your opportunity to shape the future at NRI.

Apply today or connect with us to learn more.

DIVERSITY & INCLUSION

We celebrate the diversity of people, and we pride ourselves on ensuring everyone belongs. As an equal opportunity employer, we want to create opportunities for everyone and will consider all applications without bias.

We value our collaborative culture and work together to support a variety of community organisations and social issues.

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