Hotel Manager
4 days ago
The Role
A newly created role, we are seeking a dynamic and experienced hotelier to join our team as a Hotel Manager atSpicers Guesthouse located in the heart of the Hunter Valley.
As the Hotel Manager, you will play a crucial role in supporting the overall operation and management of our luxury hotel. You will work closely with the Regional General Manager to ensure the highest standards of service, guest satisfaction, and operational excellence.
About Spicers Guesthouse…
Spicers Guesthouse has a rich history in the heart of Australia's oldest wine region, the Hunter Valley. As the place where the local wine makers met, the retreat pays tribute to its legacy by delivering a warm and welcoming, relaxed luxury experience.
Set within the property is Éremo restaurant, offering a thoughtfully created modern Italian menu. It wouldn't be the Hunter Valley without a comprehensive wine list, including some of the region's best vintages. Guests can dine in the restaurant, or on our alfresco terrace and take in the views over the surrounding areas.
About Salter Brothers Hospitality
Salter Brothers Hospitality currently operates 20 retreat hotels and estates; more than 29 restaurants and bars; 8 Spas and is proud to have over 1100 passionate team members employed in the business all dedicated to achieving 'the art of hospitality'.
The role and key responsibilities;
- Oversee the day-to-day hotel operations, including front desk, housekeeping, spa, food and beverage, and other departments;
- Collaborate with department heads to maintain and enhance service standards, ensuring a seamless and luxurious guest experience;
- Foster a positive and collaborative work environment, leading and motivating staff to deliver exceptional service;
- Implement and uphold the hotel's policies and procedures, ensuring compliance with industry standards and regulations;
- Contribute to the development and execution of marketing and promotional strategies to drive revenue and enhance the hotel's reputation;
- Monitor and manage financial performance, budgets, and expenses to achieve profitability goals;
- Actively providing overall hands-on management of the business, and ensuring all reporting requirements and administrative tasks are completed using approved business systems.
Essential criteria required to be considered;
- A minimum of 2-3 years experience as a Hotel Manager, Operations Manager or Assistant General Manager from a luxury or boutique hotel environment;
- Proven experience in a leadership role within the luxury hotel industry;
- Come from a strong food & beverage background, preferably high end, fine dining;
- Strong understanding of hotel operations, guest service, and industry trends;
- Excellent interpersonal and communication skills, with the ability to build and maintain positive relationships with both guests and staff;
- Demonstrated ability to make sound decisions and solve problems in a fast-paced environment;
- Passion, energy and enthusiasm and a proven track record of leading, motivating and growing successful and loyal teams;
- Proficiency in hotel management software and Microsoft Office Suite.
To apply online please click on the apply button.
Alternatively, for a confidential discussion please contact Emma Martin our Director of Talent Acquisition on
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