Lending Specialist

1 week ago

Sydney, New South Wales, Australia Pepper Full time $90,000 - $120,000 per year

Who We Are

At Pepper Money, we're dedicated to helping people succeed—whether it's buying a family home, a dream car, developing professionally, or growing their business. We've become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 24 years, we've achieved a lot, but our proudest accomplishment is helping over half a million Australians reach their goals with our ever-expanding lending options.

The Role

We're looking for a Lending Specialist to join our Parramatta team. If you enjoy helping people, know your way around loan applications, and thrive in a fast-paced environment, this could be a great fit.

You'll be working with business-supplied leads, guiding customers through the lending process and making sure everything runs smoothly from start to finish.

  • Customer Service with an X-Factor : Conduct telephone appointments with borrowers to understand their needs
  • Loan processing : Prepare and submit loan applications with accuracy and care
  • Team collaboration : Work closely with our Credit and Settlements teams to keep things moving
  • Relationship Management : Deliver great service to both internal and external customers
  • Communication & follow-up : Keep turnaround times sharp and communication clear throughout the loan process

About you

What we're looking for:

  • Industry experience: Background in lending or sales, ideally within the mortgage space
  • System know-how: Comfortable using credit systems and following established processes
  • Customer focus: Strong communication and service skills—you know how to keep people informed and supported
  • Organised mindset: Proactive and able to manage your workload efficiently

Our Benefits

At Pepper, we're dedicated to making this a fantastic place to work and supporting you every step of the way. Enjoy a values-driven, diverse environment with a leadership team that inspires success and a culture that rewards excellence. We're always finding new ways to make Pepper a place for everyone:

  • Development: a full suite of development opportunities and a great team to learn from
  • Recognition: Celebrate efforts with our Spice Reward and Recognition Program and diversity through our DE&I initiatives
  • Flexibility: Embrace our hybrid working model, flexible parental leave policies and purchased leave options
  • Health and Wealth: Free gym membership, discounted health insurance policies, novated leasing and staff loan rates to manage your mind, body and wallet
  • Referral Bonus: Earn $2000 for referring great people.

If this role sounds like it's for you and you have experience in tackling some of the day-to-day tasks, we want to hear from you.

For more information on Pepper visit

Pepper is proud of our inclusive and diverse workplace that we have built over the last 21 years. Diversity is embedded in our people practices, the way we communicate and connect with each other, and it is recognised throughout our values.

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