Personal Assistant

19 hours ago

Erina, New South Wales, Australia Choices Flooring Erina Full time $45,000 - $65,000 per year

About Us

Choices Flooring Erina, one of Australia's leading retailers of flooring solutions, is experiencing an exciting period of growth and change. If you are self-motivated, highly organised with great attention to detail, then this could be the job for you. Be part of this friendly and creative work environment.

Choices Flooring Erina is a locally owned family business. We have a strong focus on delivering an exceptional customer experience. We offer great support to all members of our team and are willing to assist you in achieving your professional goals.

Position Overview

  • Position Status: PA/Administrator
  • Reporting To: Owner/ Director
  • Liaise With: Sales team, installers, suppliers, and clients
  • Expected Hours: 9:00am – 5.00pm, Monday to Friday (with flexibility if needed)
  • Pay/Rate: Negotiable based on experience and capability

Role Summary Located in our store in Erina, this role supports the day-to-day administration and coordination of our flooring retail store and installation projects across the Central Coast/ Hunter Valley region. You'll help ensure the office runs efficiently, documents are accurate and up-to-date, and communications with staff, suppliers, and clients are professional and timely.

Responsibilities

  1. Arrive on time and ready to start each day
  2. Answer phones and direct enquiries professionally
  3. Support the Owner/Director with emails, job documentation and scheduling
  4. Maintain accurate records, including job files, quotes, and purchase orders
  5. Process incoming and outgoing mail and emails
  6. Liaise with suppliers for orders, quotes, and delivery tracking
  7. Assist with basic accounts tasks (e.g. entering invoices, reconciling purchases)
  8. Use job management software to create and update jobs
  9. Monitor and manage office supplies and general tidiness
  10. Help coordinate inductions and paperwork for new staff and subcontractors
  11. Keep safety documentation current and accessible (e.g. SWMS, inductions)
  12. Upload and manage photos, certificates, and compliance records
  13. Ensure client and supplier contact details are up to date
  14. Maintain confidentiality and professionalism at all times
  15. Run errands

Personal Attributes

  • Reliable and punctual
  • Positive, motivated, and a team player
  • Good communicator with clients and team
  • Organised and detail-oriented
  • Able to follow systems and take initiative
  • Committed to producing high-quality work

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