Casual Gaming Attendant

2 weeks ago

West Gippsland Latrobe Valley, Australia Warragul Country Club Full time $45,000 - $60,000 per year

We have an exciting opportunity to join the team at Warragul Country Club as a Casual Gaming Attendant.

About the Club

Founded in 1907, the Warragul Country Club has been at the heart of our local community for more than a century and is one of Regional Victoria's leading community Sporting Clubs. We have a rich golfing history and enjoy a unique brand as a premier golf, hospitality, and entertainment venue offering sporting and social facilities to the Warragul community and surrounding areas.

We're passionate about delivering exceptional customer service and creating memorable experiences. Our team plays a key role in upholding these standards, and we're looking for individuals who are equally committed to quality, teamwork, and our community.

About the Role

In this role you will provide premium customer service to our members and patrons, ensuring guests are served promptly and efficiently whilst enjoying all facilities of the Club.

You will:

  • Adhere to all VCGLR liquor and gaming obligations including RSA and RSG compliance requirements
  • Follow established Club procedures for the security and handling of cash, including Keno and bar registers.
  • Prepare and serve of a range of beverages including coffee
  • Monitoring guest behaviour in accordance with the Responsible Service of Alcohol policy and in line with the Club's constitution and expectations
  • Provide support to team members in managing customer enquiries and complaints, ensuring a high standard of service.
  • Assist in other operational areas of the Club as directed by the Duty Manager
  • Undertake general cleaning tasks and ensure bar and service areas are stocked and well-presented at all times.

About You:

You will be a friendly, team-orientated individual able to work in a customer focused and fast-paced environment.

You will have:

  • A Responsible Service of Alcohol (RSA) certificate
  • A Gaming Licence or equivalent, approved by Victorian Gaming Authority
  • Excellent customer service and communication skills
  • Flexibility to work over a 7 day roster, including nights, weekends and Public Holidays

If you are self-motivated, have a good work ethic, and interested in joining the team at the Warragul Country Club we'd love to hear from you. For further information please email

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