Food and Beverage Supervisor

2 weeks ago

Sydney, New South Wales, Australia Sofitel Full time

Company Description

Discover the Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the city skyline, exclusive top floor Executive Lounge and our well renowned luxurious spa.

Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.

Inspiration, Recognition & Reward

As a valued member of our team, you will be immersed in a world of exceptional privileges and bespoke rewards. Enjoy unparalleled access to exclusive industry benefits across a global portfolio of luxury accommodation, fine dining, and curated lifestyle experiences. Indulge in daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu, designed to elevate your everyday. To support your continued growth, we offer a distinguished learning platform, an elegant fusion of expert knowledge and tailored development, ensuring you flourish in a culture that celebrates excellence, sophistication, and personal ambition.

Job Description

As the Food and Beverage Supervisor at Champagne Bar, you'll play an essential role in delivering seamless, luxurious service that delights every guest. Other duties include, but not limited to:

  • Lead, mentor and energise the Champagne Bar team to deliver elevated, guest-centric service that aligns with Sofitel's luxury.
  • Providing efficient, friendly and professional service to guests at all times, embracing the luxury experience.
  • Partner closely with the culinary team, ensuring service times, menu execution and dining experiences are seamless.
  • Assist in the day to day operation and development of the Bars department.
  • Maintain strong operational oversight across service flow, VIP engagement, revenue controls and stock management to drive performance and efficiency.

Qualifications

  • Demonstrated experience in premium or luxury bar, lounge or restaurant operations, ideally in a leadership role within a five-star environment.
  • The power of innovation and a passion for guest service and engagement to personalize experiences and resolve issues with professionalism and finesse.
  • Solid understanding of beverage operations, including wine and champagne knowledge, stock controls, revenue reconciliation and POS accuracy.
  • The ability to work in a diverse team and be the real deal acting as an ambassador for the Sofitel brand.
  • Possession of a current and valid Responsible Service of Alcohol (RSA) certification.
  • Flexible and reliable, with the ability to work a rotating roster including weekends and public holidays.

Additional Information

If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that full Australian Working Rights are required for this role and that the hotel is unable to assist candidates in obtaining Australian working rights.

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