Quality Systems Officer

Please note. This position is based in Darwin, Northern Territory.

CatholicCare NT Employee Benefits

• Above award Salary
• Six Weeks Annual Leave plus Two Weeks Personal Leave
• Salary packaging option (up to an additional $15,900 p/a)
• Staff rewards program with savings and discounts at over 450 well known retailers
• Access to Wellbeing Centre providing support to a healthier and happier life
• Relocation assistance offered up to $3,000 plus two weeks accommodation if relocating

About the Program

The Quality Team leads improvements in organisation wide program effectiveness, focusing on developing people, processes, and systems capacity. It is responsible for a range of tasks that include, but are not limited to, provision of administrative oversight for organisational accreditations, the controlled document system, continuous improvement projects, strategic planning and Clinical Governance.

About the Role

The position is responsible for administering the procedures and processes involved in the organisation's-controlled document system and developing work practices and procedures to support the organisation's accreditation systems such as conducting internal audits.

The role provides information to staff regarding the controlled document system and assists with staff queries. The position is responsible to ensure currency of controlled documents on the CCNT Intranet.

The position is also responsible for editing and formatting organisational documents such as policies, procedures, forms and reports.

What we are looking for

• Experience in document control and auditing processes
• High Level competency in Microsoft Office Suite (Word, Excel, PowerPoint),  including experience in using infographics to present information and data.
• Ability to engage with a diverse range of program and corporate staff, seeking input regarding their subject expertise but also providing support and feedback as required from an organisational perspective.
• Experience in writing reports, conducting internal audits and involvement in external accreditation processes
• High level of administrative experience preferably within a social service setting.

How to Apply

Apply today to join our team and make a positive difference.

For a full role description including key selection criteria, please visit our careers website. 

Applications Close:9am Tuesday 18 November 2025

Interviews: Rolling Interviews

Applications for this position may be closed earlier than anticipated or extended at the discretion of the hiring manager.

Applications only progress if made directly through our CatholicCare NT website. Expressions of interest from third party job boards will not be considered.

DARWIN

The Northern Territory is one of the most culturally diverse places in the world.

Darwin is a vibrant coastal town with an easy commute, lively and diverse culture and situated right next door to world heritage listed Kakadu National Park. Full of contrasting landscapes and diverse habitats, the rugged cliffs of Arnhem Land escarpment hide deep sandstone gorges and pockets of monsoon rainforests, with innumerate waterfalls cascading into pools lined with pandanus and gum trees.

In this role you will have the privilege of working closely with multicultural families and communities It will give you the opportunity to immerse yourself in an amazing part of the world. This is an extraordinary opportunity to learn about yourself, other cultures and grow professionally at the same time as making a positive difference in the lives of others.

Safeguarding Children & Young People

CatholicCare NT is committed to maintaining zero tolerance of child abuse and neglect, and the safety and wellbeing of all children and young people who access our activities, programs, services and facilities.

Employment is subject to obtaining a satisfactory National police check and Working with Children (Ochre) Card, together with Social Media and Adverse Media Check.

If you have resided in an overseas country for 12 months or more in the past 10 years, this position requires you to complete an International Criminal History check (ICHC) prior to your employment commencement date. The outcome of the initial screening check must be satisfactory.