Director, Medical Information

7 days ago


Other Side Of The Moon, Australia Insmed Incorporated Full time $150,000 - $200,000 per year

Company Description
Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion.

Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career.

Recognitions

Consistently Ranked
Science
's Top Employer
Insmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we've been named the No. 1 company to work for in the biopharma industry in
Science
's Top Employers survey for four years in a row.

A Certified Great Place to Work
We believe our company is truly special, and our employees agree. In July 2025, we became Great Place to Work-certified in the U.S. for the fifth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma, Best Workplaces in New York, PEOPLE Companies That Care, Best Workplaces for Women, Best Workplaces for Millennials, and Best Medium Workplaces lists.

Summary

  • The Director, Global Medical Information, EMEA, will be primarily responsible for reviewing and confirming the accuracy of the translations for standard (and custom) response letters and FAQs in German, French, Italian, Dutch and any other relevant EMEA languages, related to Insmed products as well as communicating the information to internal and external collaborators in the respective languages, as appropriate. - They will supervise medical information call center activities for Europe. - In addition, they will be responsible for EU MRC/CRC review, as appropriate. - They is responsible for the preparation and execution of regional medical information congress booths

Responsibilities
Responsibilities
Medical
Information

Standard
Response
Letters

  • Confirms the accuracy of the medical information standard response letter from English to various European languages, including German, French, Italian and Dutch.
  • Reviews standard and customized response letters and FAQs containing information available from reliable sources, including published medical literature, recently conducted clinical trials and data analyses, changes in product labeling, and from recent changes in EU regulations.
  • To help collaborate closely with European colleagues.
  • Ensures that responses to unsolicited medical inquiries and requests for medical information from healthcare professionals are in keeping with Insmed Medical Information Standard Operating Procedures and in line with EU Regulatory Authority regulations.
  • Summarize literature, clinical protocols and clinical study reports in EU languages.
  • Helps to respond to sophisticated medical inquiries from healthcare professionals and members of the public
  • Train front-line Medical Information Call Center on disease state, product information, and medical information processes.
  • Supervises medical information call center (European) by reviewing written responses and ensuring that activities are conducted according to the joint operating guideline
  • Helps ensure that all information pertaining to adverse events or product complaints received by MI staff are forwarded to Insmed Pharmacovigilance and/or Quality Assurance Department, respectively.

Medical Information – EU Medical Review Committee (MRC)/Commercial Review Committee (CRC)

  • Confirms accuracy of document as a medical reviewer for EU MRC/CRC, as appropriate.

Regional Medical Information Congress Booths Management and Execution

  • Develops material and booth lay out and engages with vendors (booth builder, branding agencies…).
  • Train medical team on specific requirements and activity type for the medical information booth staff.
  • Staff medical information booth and share post-congress insights cross functionally.

Requirements

  • An advanced degree is required (e.g. PharmD, MD, PhD)
  • Minimum of 10 years working in a Medical Information capacity at a pharmaceutical or biotech company, ideally in the area of Pulmonology and/or Infectious Diseases and/or orphan/rare diseases
  • Must have demonstrated a strong command of the following European languages: German, French, Italian, Dutch, and any other relevant EU languages (oral or written)
  • Thorough understanding of EU regulations, compliance and industry standards relating to communicating product information to HCPs and/or consumers
  • A great teammate, assertive communicator, and willingness to continuously learn the disease state, product, etc.
  • Proficiency in medical writing, able to correctly understand, correctly interpret, and accurately communicate scientific data and statistical analyses
  • Excellent communication (written, verbal, presentation) and analytical skills in a dynamic environment
  • Confirmed competency in applying literature search engines
  • Demonstrates a strong command of the English languages (oral and written)
  • Consistent record to effectively work and thrive in a multi-cultural and cross-functional environment, while building strong relationships with levels of people and teams
  • Shown ability to work within a multi-functional team (legal, regulatory, medical, etc..)
  • Able to multitask and prioritize projects
  • Must live and represent Insmed's values: Respect, Passion, Integrity, Collaboration and Accountability.
  • Travel up to 30% based on vendor requirements.

Compensation & Benefits
At Insmed, we're committed to investing in every team member's total well-being, now and in the future. Our benefit programs vary by country but we offer the following to all Insmed team members, regardless of geographic location:

  • Flexible approach to how we work
  • Health benefits and time-off plans
  • Competitive compensation package, including bonus
  • Equity Awards (Long-Term Incentives)
  • Employee Stock Purchase Plan (ESPP)

For more information on U.S. benefits click here.

Additional Information

Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.

Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at

and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Applications are accepted for 5 calendar days from the date posted or until the position is filled.



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