Medical Receptionist

5 days ago

The Rocks, Australia Bridgeside Medical Centre Full time

Join Our Team: Casual Receptionist at Bridgeside Medical Centre

We are currently seeking a highly motivated and customer-focused individual to join our vibrant team as a Casual Receptionist at Bridgeside Medical Centre. As the first point of contact for our patients, you will play a crucial role in creating a welcoming and positive experience while ensuring the seamless operation of our daily activities.

Key Responsibilities:
Warm Reception: Greet patients, visitors, and guests with a friendly and professional demeanor, setting the tone for an exceptional patient experience.

Efficient Communication: Manage a multi-line phone system with expertise, handling inquiries, scheduling appointments, and prioritizing calls with care.

Patient Records Management: Maintain accurate and up-to-date patient records, ensuring strict confidentiality and compliance with privacy regulations.

Coordination and Collaboration: Work closely with medical staff to coordinate patient appointments, tests, and follow-ups, optimizing clinic efficiency.

Billing and Payments: Process patient payments, issue receipts, and assist with billing inquiries in a professional and courteous manner.

Organized Environment: Keep the reception area clean, organized, and well-stocked with necessary supplies, creating a welcoming environment for all.

Administrative Support: Assist with general administrative tasks, including filing, data entry, and managing correspondence with precision and attention to detail.

Exceptional Customer Service: Address patient concerns with empathy and professionalism, ensuring a positive and supportive experience.

Qualifications and Skills:
Essential Criteria:
Proven experience as a medical receptionist in a GP centre.

Excellent verbal and written communication skills, with a strong focus on empathy and understanding.

Exceptional organizational abilities and keen attention to detail.

Proficiency in computer skills and the ability to learn new systems quickly.

A steadfast commitment to delivering excellent patient service.

Desirable Criteria:
Experience with Medical Director software is highly advantageous.

Ability to multitask in a fast-paced environment while maintaining composure and professionalism.

Familiarity with medical terminology.

Strong ability to work autonomously and as part of a collaborative team.

Friendly, well-groomed, and possessing a professional manner and etiquette.

Working Hours:
Important Note:
Why Join Us?

Application Process:
**Job Type**: Part-time

**Job Type**: Part-time

Pay: $29.00 - $49.72 per hour

Expected hours: 20 - 30 per week

Work Location: In person

Application Deadline: 15/09/2024

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